On Saturday, March 15, 2014 4:58:42 PM UTC-4, RjOllos wrote: > > On Friday, March 14, 2014 6:57:10 AM UTC-7, Jeff Yoder wrote: >> >> I am attempting to use the Chained Fields plugin in Trac v0.12, with a >> custom field (tcf_type_detail) chained to Trac's built-in Type field so >> that I can sub-type my tickets. >> >> When the create new ticket form is opened, the default Type is shown. >> The sub-types in tcf_type_detail display correctly in that control. But if >> I select a different Type, the sub-type control will not drop. The first >> entry in the sub-type control is visible but the control will not open to >> select a value. >> >> Any ideas what might be causing this? >> > > I would look in the browser console for JavaScript errors. In Chrome, > press CTRL + SHIFT + I, and select the Console tab. Reload the /newticket > page in your Trac instance and report any errors back here. > > Another thing to try is temporarily disabling all your plugins. There > might be conflicts. If TracTicketChainedFieldsPlugin works with all plugins > disabled, enable them one by one until you find the conflicting plugin. > > I opened the browser counsel and tried using the page. It didn't throw > any JavaScript (or any other) errors. I did discover though that clicking > the Preview button to preview the ticket before entering it, appears to > activate the sub-type control and allow it to drop down for making a > selection. If I once again select a different base type though the > sub-type won't drop down until I click Preview. I also disabled my other > plugins and nothing changed. I should note that I am stuck using IE 8 > until our IT folks roll out IE 10 in a few weeks. I also have Chrome > v31.0.1650.63 m but I can't even get to the Trac site using it. I get > "Authorization Required - This server could not verify that you are > authorized to access the document requested. Either you supplied the wrong > credentials (e.g., bad password), or your browser doesn't understand how to > supply the credentials required." It never requested authentication from > me so I'm not sure how to correct that. I tried clearing browser data > including saved passwords but it still doesn't prompt me for login creds. >
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