On Monday, March 17, 2014 5:34:50 AM UTC-7, Jeff Yoder wrote:
>
>
> On Saturday, March 15, 2014 4:58:42 PM UTC-4, RjOllos wrote: 
>>
>> On Friday, March 14, 2014 6:57:10 AM UTC-7, Jeff Yoder wrote: 
>>>
>>>  I am attempting to use the Chained Fields plugin in Trac v0.12, with a 
>>> custom field (tcf_type_detail) chained to Trac's built-in Type field so 
>>> that I can sub-type my tickets.
>>>
>>> When the create new ticket form is opened, the default Type is shown.  
>>> The sub-types in tcf_type_detail display correctly in that control.  But if 
>>> I select a different Type, the sub-type control will not drop.  The first 
>>> entry in the sub-type control is visible but the control will not open to 
>>> select a value.
>>>  
>>> Any ideas what might be causing this?
>>>
>>
>> I would look in the browser console for JavaScript errors. In Chrome, 
>> press CTRL + SHIFT + I, and select the Console tab. Reload the /newticket 
>> page in your Trac instance and report any errors back here.
>>
>> Another thing to try is temporarily disabling all your plugins. There 
>> might be conflicts. If TracTicketChainedFieldsPlugin works with all plugins 
>> disabled, enable them one by one until you find the conflicting plugin.
>>
>> I opened the browser counsel and tried using the page.  It didn't throw 
>> any JavaScript (or any other) errors.  I did discover though that clicking 
>> the Preview button to preview the ticket before entering it, appears to 
>> activate the sub-type control and allow it to drop down for making a 
>> selection.  If I once again select a different base type though the 
>> sub-type won't drop down until I click Preview.  I also disabled my other 
>> plugins and nothing changed.  I should note that I am stuck using IE 8 
>> until our IT folks roll out IE 10 in a few weeks.  I also have Chrome 
>> v31.0.1650.63 m but I can't even get to the Trac site using it.  I get 
>> "Authorization Required - This server could not verify that you are 
>> authorized to access the document requested. Either you supplied the wrong 
>> credentials (e.g., bad password), or your browser doesn't understand how to 
>> supply the credentials required."  It never requested authentication 
>> from me so I'm not sure how to correct that.  I tried clearing browser data 
>> including saved passwords but it still doesn't prompt me for login creds.
>>
>
I will try testing with IE8 and get back to you. 

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