On Monday, March 17, 2014 5:34:50 AM UTC-7, Jeff Yoder wrote: > > > On Saturday, March 15, 2014 4:58:42 PM UTC-4, RjOllos wrote: >> >> On Friday, March 14, 2014 6:57:10 AM UTC-7, Jeff Yoder wrote: >>> >>> I am attempting to use the Chained Fields plugin in Trac v0.12, with a >>> custom field (tcf_type_detail) chained to Trac's built-in Type field so >>> that I can sub-type my tickets. >>> >>> When the create new ticket form is opened, the default Type is shown. >>> The sub-types in tcf_type_detail display correctly in that control. But if >>> I select a different Type, the sub-type control will not drop. The first >>> entry in the sub-type control is visible but the control will not open to >>> select a value. >>> >>> Any ideas what might be causing this? >>> >> >> I would look in the browser console for JavaScript errors. In Chrome, >> press CTRL + SHIFT + I, and select the Console tab. Reload the /newticket >> page in your Trac instance and report any errors back here. >> >> Another thing to try is temporarily disabling all your plugins. There >> might be conflicts. If TracTicketChainedFieldsPlugin works with all plugins >> disabled, enable them one by one until you find the conflicting plugin. >> >> I opened the browser counsel and tried using the page. It didn't throw >> any JavaScript (or any other) errors. I did discover though that clicking >> the Preview button to preview the ticket before entering it, appears to >> activate the sub-type control and allow it to drop down for making a >> selection. If I once again select a different base type though the >> sub-type won't drop down until I click Preview. I also disabled my other >> plugins and nothing changed. I should note that I am stuck using IE 8 >> until our IT folks roll out IE 10 in a few weeks. I also have Chrome >> v31.0.1650.63 m but I can't even get to the Trac site using it. I get >> "Authorization Required - This server could not verify that you are >> authorized to access the document requested. Either you supplied the wrong >> credentials (e.g., bad password), or your browser doesn't understand how to >> supply the credentials required." It never requested authentication >> from me so I'm not sure how to correct that. I tried clearing browser data >> including saved passwords but it still doesn't prompt me for login creds. >> > I will try testing with IE8 and get back to you.
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