On Monday, March 17, 2014 2:30:50 PM UTC-4, Jeff Yoder wrote: > > > On Monday, March 17, 2014 2:20:39 PM UTC-4, RjOllos wrote: >> >> >> >> On Monday, March 17, 2014 11:13:30 AM UTC-7, RjOllos wrote: >>> >>> >>> >>> On Monday, March 17, 2014 5:34:50 AM UTC-7, Jeff Yoder wrote: >>>> >>>> >>>> On Saturday, March 15, 2014 4:58:42 PM UTC-4, RjOllos wrote: >>>>> >>>>> On Friday, March 14, 2014 6:57:10 AM UTC-7, Jeff Yoder wrote: >>>>>> >>>>>> I am attempting to use the Chained Fields plugin in Trac v0.12, >>>>>> with a custom field (tcf_type_detail) chained to Trac's built-in Type >>>>>> field >>>>>> so that I can sub-type my tickets. >>>>>> >>>>>> When the create new ticket form is opened, the default Type is >>>>>> shown. The sub-types in tcf_type_detail display correctly in that >>>>>> control. But if I select a different Type, the sub-type control will >>>>>> not >>>>>> drop. The first entry in the sub-type control is visible but the >>>>>> control >>>>>> will not open to select a value. >>>>>> >>>>>> Any ideas what might be causing this? >>>>>> >>>>> >>>>> I would look in the browser console for JavaScript errors. In Chrome, >>>>> press CTRL + SHIFT + I, and select the Console tab. Reload the /newticket >>>>> page in your Trac instance and report any errors back here. >>>>> >>>>> Another thing to try is temporarily disabling all your plugins. There >>>>> might be conflicts. If TracTicketChainedFieldsPlugin works with all >>>>> plugins >>>>> disabled, enable them one by one until you find the conflicting plugin. >>>>> >>>>> I opened the browser counsel and tried using the page. It didn't >>>>> throw any JavaScript (or any other) errors. I did discover though that >>>>> clicking the Preview button to preview the ticket before entering it, >>>>> appears to activate the sub-type control and allow it to drop down for >>>>> making a selection. If I once again select a different base type though >>>>> the sub-type won't drop down until I click Preview. I also disabled my >>>>> other plugins and nothing changed. I should note that I am stuck using >>>>> IE >>>>> 8 until our IT folks roll out IE 10 in a few weeks. I also have Chrome >>>>> v31.0.1650.63 m but I can't even get to the Trac site using it. I get >>>>> "Authorization Required - This server could not verify that you are >>>>> authorized to access the document requested. Either you supplied the >>>>> wrong >>>>> credentials (e.g., bad password), or your browser doesn't understand how >>>>> to >>>>> supply the credentials required." It never requested authentication >>>>> from me so I'm not sure how to correct that. I tried clearing browser >>>>> data >>>>> including saved passwords but it still doesn't prompt me for login creds. >>>>> >>>> >>> I will try testing with IE8 and get back to you. >>> >> >> Your issue may already be captured in this bug report: >> http://trac-hacks.org/ticket/8956 >> > > Agreed. That is likely the same issue. Mine chained field isn't > necessarily very small and unreadable but it is still unusable unless you > use the hand-waving of clicking the Preview button each time you change the > base Type field. I got myself added to the pilot user list for IE10 and > should have it pushed to my PC by Wednesday so hopefully I can verify that > IE10 fixes it. > Just verified that the chained field issue is gone while using IE10. Since we are all being upgraded soon this will eventually not be an issue for me. Thanks for your help!
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