On Monday, March 17, 2014 2:20:39 PM UTC-4, RjOllos wrote: > > > > On Monday, March 17, 2014 11:13:30 AM UTC-7, RjOllos wrote: >> >> >> >> On Monday, March 17, 2014 5:34:50 AM UTC-7, Jeff Yoder wrote: >>> >>> >>> On Saturday, March 15, 2014 4:58:42 PM UTC-4, RjOllos wrote: >>>> >>>> On Friday, March 14, 2014 6:57:10 AM UTC-7, Jeff Yoder wrote: >>>>> >>>>> I am attempting to use the Chained Fields plugin in Trac v0.12, with >>>>> a custom field (tcf_type_detail) chained to Trac's built-in Type field so >>>>> that I can sub-type my tickets. >>>>> >>>>> When the create new ticket form is opened, the default Type is shown. >>>>> The sub-types in tcf_type_detail display correctly in that control. But >>>>> if >>>>> I select a different Type, the sub-type control will not drop. The first >>>>> entry in the sub-type control is visible but the control will not open to >>>>> select a value. >>>>> >>>>> Any ideas what might be causing this? >>>>> >>>> >>>> I would look in the browser console for JavaScript errors. In Chrome, >>>> press CTRL + SHIFT + I, and select the Console tab. Reload the /newticket >>>> page in your Trac instance and report any errors back here. >>>> >>>> Another thing to try is temporarily disabling all your plugins. There >>>> might be conflicts. If TracTicketChainedFieldsPlugin works with all >>>> plugins >>>> disabled, enable them one by one until you find the conflicting plugin. >>>> >>>> I opened the browser counsel and tried using the page. It didn't throw >>>> any JavaScript (or any other) errors. I did discover though that clicking >>>> the Preview button to preview the ticket before entering it, appears to >>>> activate the sub-type control and allow it to drop down for making a >>>> selection. If I once again select a different base type though the >>>> sub-type won't drop down until I click Preview. I also disabled my other >>>> plugins and nothing changed. I should note that I am stuck using IE 8 >>>> until our IT folks roll out IE 10 in a few weeks. I also have Chrome >>>> v31.0.1650.63 m but I can't even get to the Trac site using it. I get >>>> "Authorization Required - This server could not verify that you are >>>> authorized to access the document requested. Either you supplied the wrong >>>> credentials (e.g., bad password), or your browser doesn't understand how >>>> to >>>> supply the credentials required." It never requested authentication >>>> from me so I'm not sure how to correct that. I tried clearing browser >>>> data >>>> including saved passwords but it still doesn't prompt me for login creds. >>>> >>> >> I will try testing with IE8 and get back to you. >> > > Your issue may already be captured in this bug report: > http://trac-hacks.org/ticket/8956 > Agreed. That is likely the same issue. Mine chained field isn't necessarily very small and unreadable but it is still unusable unless you use the hand-waving of clicking the Preview button each time you change the base Type field. I got myself added to the pilot user list for IE10 and should have it pushed to my PC by Wednesday so hopefully I can verify that IE10 fixes it.
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