Thanks for the info. I'll probably wait for 0.10 since this isn't
something that must start running NOW and besides it's not a big deal
if it's implanted incrementally.
I however have become quite interested in getting email2trac working
both in the future tech support trac environment as well as the other
ones. I've read the docs and I have a relatively good idea of how to
get it working (other than the mail server configuration since I've
never had to play with those before). However, I'd like to see some
usage example if nothing else to see what format the incoming e-mails
should have.
I'd also like to know what kind of spam filtering it does. If the
incoming e-mails need to have a specific format that doubles fine as
a spam filter (i.e. everything that isn't formatted properly is spam)
but other than that I'm not sure if it does anything else.
Thanks in advance for the help.
On May 18, 2006, at 11:52 , Robert Hunter wrote:
On Thu, 2006-05-18 at 08:28 -0700, John Hampton wrote:
Óscar Morales Vivó wrote:
So far so good. However the system would be much more successful
if it
could be plugged with the web-based form on the company's web
page so
when a new form were submitted a ticket were automatically
created, and
I'm not sure if trac can allow for that behavior or what would be
the
easiest way to go about it, preferably either without modifying the
web-based form or doing it as little as possible.
You could use the XMLRPC plugin. However, it doesn't work with
0.9.x so
you would have to upgrade to trunk, or wait until 0.10 is release
(which
will, hopefully, be "real soon now")
If you can't wait, you could probably get away with just POSTing a
regular web form to <http://your-trac-server.example.com/newticket>.
You can grab the fields names from the regular Web interface or
look at the template.
--
Rob
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Óscar Morales Vivó
AEC Software
[EMAIL PROTECTED]
www.aecsoftware.com
Developers of FastTrack Schedule and Details:
Project-focused software for Windows and Macintosh
FastTrack Schedule 9
Project Management for Project Success.
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