Vic, Thanks for responding.
We are at this moment looking at ways of improving the edges by making changes to the manufacturing process as this is indeed a valued customer. Unfortunately without a standard we only have the judgement of the customer as a guideline i.e. someone running their fingers along the edges to see whether they are considered sharp or not. This judgement may change daily. This is where the standards play a part rather than relying on the vagaries of the customer. Regards, Alan.
