Oh, and one other misconception that seemed to be bothering some
people:  Sprint was _not_ cancelling these account holders and then
charging them any termination fees.  As I understand it, Sprint was
effectively cancelling the accounts, zeroing out balances, and
basically saying "bye" with no strings attached.  IOW, the contract
was cancelled and all financial responsibilities were waived.  There
may be some subtleties I'm not aware of there, but that's what I
understood.  So, all the debate about charging them for future use is
moot -- Sprint isn't doing that.

And to remind everyone, I'm not a Sprint apologist -- I've publicly
aired my own beefs
(http://www.gearbits.com/archives/2007/05/calling_shenani.html) but do
believe that trimming off "bad" customers in an ethically appropriate
way is sound business.

Reply via email to