The article did say that the majority of calls dealt with billing
issues.

Cheers,
Don


-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of
Craig Froehle
Sent: Monday, July 09, 2007 11:07 AM
To: [email protected]
Subject: Re: [Treo] Sprint canning users who complain too much

. . . snip . . .

My _guess_ is that these customers are calling primarily about billing
issues (i.e., requests for extensions, excuses for not paying, wanting
to get charges removed, etc.), not technical issues that Sprint can
actually fix.  

. . . snip . . . 

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