The most interesting thing about the story, I thought, wasn't that
Sprint could surreptitiously extend the contract, but that it could then
tell the customer an apparently blatant untruth about when it expires.
Snip>
he was told that both his family cell phone contracts would expire on
Nov. 30, 2006. His wife, Chris, even called Sprint to double-check, he said.
<End Snip
Still, the truth is they're always going to be able to fall back on "we
did nothing illegal." Money, after all, is amoral. The only thing that
counts is legislation. Complaining on here, and paying anyway, is just
fine with any company that does business in a monopoly -- or, in this
case, pseudo-monopoly.
Craig Froehle wrote:
> Interesting. I changed my text messaging option on our Sprint family
> account a few weeks ago and our contract termination date was not
> changed (I verified that last week). Not to say that our situation is
> the norm, just that not _every_ opportunity to increase the contract
> length is taken advantage of.
>
> On 7/17/07, J Messeder <[EMAIL PROTECTED]> wrote:
>
>> Here's one for all the Sprint lovers -- and haters -- out there:
>>
>> http://redtape.msnbc.com/2007/07/no-escape-from-.html#posts
>>
>
>
>
> Yahoo! Groups Links
>
>
>
>
>
--
/"Thirty-five million deaths leave an empty place at only one family
table." /
(News commentator Eric Severied in a radio essay on the 25th
anniversary of the start of World War Two. 8/31/64)
[Non-text portions of this message have been removed]
