Could I suggest calling Palm? You've 90 days of free service. But ask for a 2nd level tech.
Allan On Mar 6, 2008, at 1:56 PM, Ralph Alvy wrote: > Yep. Understood. I understand Tom to be saying is that this > charging problem > may go away if I do *any* reset while the device is charging. So > simply did a > Soft Reset while it was charging, using Initiate's menu. I can just > as eaily > do a Hard Reset while it's charging using the Initate menu, and > then do a > Full Restore. > > On Thursday 06 March 2008 01:40:45 pm Alli wrote: > > Just to avoid future confusion... > > > > A hard reset is initiating the reset whilst holding the power > button, > > letting go after the Palm logo appears, and thus erasing all data, > > restoring it to factory settings. > > > > Resetting via software or removing the battery without holding any > > buttons (while plugged in or not) is merely a soft reset. > > > > Resetting while holding the up key is a warm reset, and akin to > booting > > a pc into safe mode. > > > > Ralph Alvy wrote: > > > Good. I just did a Soft Reset (using Initiate) while it was > charging and > > > had a green LED. I would have thought that a Hard Reset (not > charging) > > > would have been just as good, but I guess not. I'll let you > know if the > > > problem seems resolved. > > > [Non-text portions of this message have been removed]
