Retention is the group charged with retaining you as a customer. They
will find ways to keep you, including giving you upgrades you're not
ready for.
Pete Holsberg wrote:
> Alli has written on 4/6/2008 4:07 PM:
>> Anywhere from $99-$350. I don't know anyone who's paid full freight for
>> one. The trick with Sprint, of course, is to ask for Retention.
>>
>
> What is "Retention"?
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