Pity for them, cause it was so bad I will never be a Sprint customer again. I've never come across another company who wasn't willing to do something for their customer other than suggesting the customer drive 2 hours to try an update that might not work. I'll just have to take others' words that they have improved - they alienated a lot of us.
On 8/22/2010 6:14 PM, Don Ferguson wrote: > That too has been largely addressed. From being rated the worst support of > any US company in any industry a few years ago, they are now winning awards > for it. Near-death experiences can cause companies to change. > > > > Cheers, > > Don >
