My 922 downloads ok, but the clock is off 1 hour. What's with that? Dave M.
----- Original Message ----- From: "SEAYA" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Tuesday, April 05, 2005 9:21 PM Subject: RE: [TVRO] budheads: 4DTV DEALER UPDATE - Some new info > > My best luck was on G1 172, I had no problem getting the guide from there > today as G1 3 I just timed out > > -----Original Message----- > From: Steven Melching [mailto:[EMAIL PROTECTED] > Sent: Tuesday, April 05, 2005 8:52 PM > To: [email protected] > Subject: Re: [TVRO] budheads: 4DTV DEALER UPDATE - Some new info > > > > Hmm, still unable to update my 922 sat receiver. The clock has been > screwed > up for a days now. > > > Steve > > > At 02:42 PM 4/5/2005 -0700, you wrote: > > >> From another list just FYI >> >> >>"James E. Biersach" <[EMAIL PROTECTED]> has posted: >> >> >> >>-------- Original Message -------- >>Subject: DEALER UPDATE - Some new info >>Date: Mon, 4 Apr 2005 14:15:09 -0500 >>From: Summer Porter NPS >> >> >> >>Even though the guide is down right now I thought you could probably use > some >>encouragement or >>clarification.the guide download on G0-7 had been provided on a TVN >>digital >>stream. With TVN >>leaving C-Band a new data download stream needed to be provided. Starz >>Encore >>stepped up and they >>are hosting the feed for the guide data download stream. >>This weekend due to the Starz Encore Entertainment Group doing name and > logo >>changes some feeds of >>Starz Encore G5-106,107,108 / G1 -150, 152, 154, 156, 157, 175, 176 went >>black >>due to the encoding >>for these services needed to be updated by the ACC because they had > changed. >>The quickest way to get through the customer calls for me has been to >>immediately ask the customer >>to press their guide button. If it is telling them to go to GO then they >>will >>need to do a soft >>reset. I take them to G1-167 or G0-101, ASK THEM IF THEY HAVE A GREEN DC >>light >> >>lit up. >>Where ever you take them to, a GREEN DC light is a MUST and then have them >>do a >> >>soft reset. >>If when they press the guide button it is telling them to go to G1, then I >>take >> >>them to G1-3 or >>G1-167 and rehit them. The instructions below are working pretty >>well.there are >> >>a few odd and end >>problems have gotten several tips from some of you which have been >>helpful.the >>instructions that we >>are giving you are general and basic in nature, as we try to keep them >>that way >> >>for the CSR's. >>G1-3 is the "official" location of the data download stream but you know >>how at >> >>night before this >>IPG change if the customer left his receiver on G0-101 or another digital >>channel it would reset to >>G0-7? Well, I had several people tell me since the IPG change to G1-3 >>that >>their units reset to >>G1-5, G1-167, G1-4. So I asked why. The explanation I received was that > once >>G1-3 has been set in, >>the system may reset at night to the last digital channel on G1 that was >>watched. >>Hope this is helpful.note to the Forum guys.please do not reprint this as >>it is >> >>not "official" but >>just my interpretation of what is going on and it could be entirely off > the >>wall compared to what >>you guys know. J >>On that note.any tips or comments.please send them.it is >>appreciated.received a >> >>couple this a.m. >>that I was able to pass along and it has been helpful...THANK YOU..as > always, >>NPS Dealers are the BEST! >>-----Original Message----- >>From: Summer Porter >>Sent: Sunday, April 03, 2005 9:53 PM >>Subject: FW: DEALER UPDATE >>THESE STEPS MAY HELP YOU WITH THE IPG REHITS: >>STEP 1: TURN THE DISH TO SATELLITE G1-3 OR G1-167 >>STEP 2: VERIFY THAT THERE IS A GREEN LIGHT LABLED "DC" ON THE FRONT >>PANEL OF >> >>THE RECEIVER >>STEP 3: PROCEED TO DO A SOFT RESET BY UNPLUGGING THE RECEIVER FOR 1 > MINUTE >>ONLY >>STEP 4: AFTER THE RECEIVER COMES OUT OF WARM UP, WAIT AN ADDITIONAL 10 >>MINUTES BEFORE CHANGING >> THE CHANNEL >>STEP 5: PRESS THE GUIDE BUTTON AND THE GUIDE SHOULD TAKE JUST A FEW >>MINUTES >>TO LOAD >>IF THE GUIDE DOESN'T LOAD AFTER A FEW MINUTES: >>STEP 6 AN ADDITIONAL REHIT MAY BE NECESSARY >>STEP 7 NOW ATTEMPT TO LOAD THE IPG AGAIN BY PRESSING YOUR GUIDE BUTTON >>AND >>WITHIN MINUTES >> THE DOWNLOAD SHOULD BE COMPLETE. >> >>. Customers who have problems getting G1 will not be able to do the >>download to >> >>get the guide. >>. However, they can still get an activation or a rehit of digital >>services on G0-101. >>. Soft resets for digital services other than the guide will work on > G0-101. >>. It is imperative for a rehit for digital services or the guide to work > that >>the green light >>labeled DC is lit. >> >> >> >>Community email addresses: >> Post message: mailto:[email protected] >> Subscribe: mailto: [EMAIL PROTECTED] >> Unsubscribe: mailto:[EMAIL PROTECTED] >> List owner: mailto:[EMAIL PROTECTED] >>Shortcut URL to this page: >> http://www.groups.yahoo.com/group/TVRO >> >>Yahoo! Groups Links >> >> >> >> >> >> >> >> >> >> >> >>-- >>No virus found in this incoming message. >>Checked by AVG Anti-Virus. >>Version: 7.0.308 / Virus Database: 266.9.3 - Release Date: 4/5/2005 > > > -- > No virus found in this outgoing message. > Checked by AVG Anti-Virus. > Version: 7.0.308 / Virus Database: 266.9.3 - Release Date: 4/5/2005 > > > > > > Community email addresses: > Post message: mailto:[email protected] > Subscribe: mailto: [EMAIL PROTECTED] > Unsubscribe: mailto:[EMAIL PROTECTED] > List owner: mailto:[EMAIL PROTECTED] > Shortcut URL to this page: > http://www.groups.yahoo.com/group/TVRO > > Yahoo! Groups Links > > > > > > > > > > > > Community email addresses: > Post message: mailto:[email protected] > Subscribe: mailto: [EMAIL PROTECTED] > Unsubscribe: mailto:[EMAIL PROTECTED] > List owner: mailto:[EMAIL PROTECTED] > Shortcut URL to this page: > http://www.groups.yahoo.com/group/TVRO > > Yahoo! Groups Links > > > > > > > ------------------------ Yahoo! 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