Get a rehit. dbmccarver wrote:
> My 922 downloads ok, but the clock is off 1 hour. What's with that? > > Dave M. > > ----- Original Message ----- > From: "SEAYA" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Tuesday, April 05, 2005 9:21 PM > Subject: RE: [TVRO] budheads: 4DTV DEALER UPDATE - Some new info > > > >>My best luck was on G1 172, I had no problem getting the guide from there >>today as G1 3 I just timed out >> >>-----Original Message----- >>From: Steven Melching [mailto:[EMAIL PROTECTED] >>Sent: Tuesday, April 05, 2005 8:52 PM >>To: [email protected] >>Subject: Re: [TVRO] budheads: 4DTV DEALER UPDATE - Some new info >> >> >> >>Hmm, still unable to update my 922 sat receiver. The clock has been >>screwed >>up for a days now. >> >> >>Steve >> >> >>At 02:42 PM 4/5/2005 -0700, you wrote: >> >> >> >>>From another list just FYI >>> >>> >>>"James E. Biersach" <[EMAIL PROTECTED]> has posted: >>> >>> >>> >>>-------- Original Message -------- >>>Subject: DEALER UPDATE - Some new info >>>Date: Mon, 4 Apr 2005 14:15:09 -0500 >>>From: Summer Porter NPS >>> >>> >>> >>>Even though the guide is down right now I thought you could probably use >> >>some >> >>>encouragement or >>>clarification.the guide download on G0-7 had been provided on a TVN >>>digital >>>stream. With TVN >>>leaving C-Band a new data download stream needed to be provided. Starz >>>Encore >>>stepped up and they >>>are hosting the feed for the guide data download stream. >>>This weekend due to the Starz Encore Entertainment Group doing name and >> >>logo >> >>>changes some feeds of >>>Starz Encore G5-106,107,108 / G1 -150, 152, 154, 156, 157, 175, 176 went >>>black >>>due to the encoding >>>for these services needed to be updated by the ACC because they had >> >>changed. >> >>>The quickest way to get through the customer calls for me has been to >>>immediately ask the customer >>>to press their guide button. If it is telling them to go to GO then they >>>will >>>need to do a soft >>>reset. I take them to G1-167 or G0-101, ASK THEM IF THEY HAVE A GREEN DC >>>light >>> >>>lit up. >>>Where ever you take them to, a GREEN DC light is a MUST and then have them >>>do a >>> >>>soft reset. >>>If when they press the guide button it is telling them to go to G1, then I >>>take >>> >>>them to G1-3 or >>>G1-167 and rehit them. The instructions below are working pretty >>>well.there are >>> >>>a few odd and end >>>problems have gotten several tips from some of you which have been >>>helpful.the >>>instructions that we >>>are giving you are general and basic in nature, as we try to keep them >>>that way >>> >>>for the CSR's. >>>G1-3 is the "official" location of the data download stream but you know >>>how at >>> >>>night before this >>>IPG change if the customer left his receiver on G0-101 or another digital >>>channel it would reset to >>>G0-7? Well, I had several people tell me since the IPG change to G1-3 >>>that >>>their units reset to >>>G1-5, G1-167, G1-4. So I asked why. The explanation I received was that >> >>once >> >>>G1-3 has been set in, >>>the system may reset at night to the last digital channel on G1 that was >>>watched. >>>Hope this is helpful.note to the Forum guys.please do not reprint this as >>>it is >>> >>>not "official" but >>>just my interpretation of what is going on and it could be entirely off >> >>the >> >>>wall compared to what >>>you guys know. J >>>On that note.any tips or comments.please send them.it is >>>appreciated.received a >>> >>>couple this a.m. >>>that I was able to pass along and it has been helpful...THANK YOU..as >> >>always, >> >>>NPS Dealers are the BEST! >>>-----Original Message----- >>>From: Summer Porter >>>Sent: Sunday, April 03, 2005 9:53 PM >>>Subject: FW: DEALER UPDATE >>>THESE STEPS MAY HELP YOU WITH THE IPG REHITS: >>>STEP 1: TURN THE DISH TO SATELLITE G1-3 OR G1-167 >>>STEP 2: VERIFY THAT THERE IS A GREEN LIGHT LABLED "DC" ON THE FRONT >>>PANEL OF >>> >>>THE RECEIVER >>>STEP 3: PROCEED TO DO A SOFT RESET BY UNPLUGGING THE RECEIVER FOR 1 >> >>MINUTE >> >>>ONLY >>>STEP 4: AFTER THE RECEIVER COMES OUT OF WARM UP, WAIT AN ADDITIONAL 10 >>>MINUTES BEFORE CHANGING >>> THE CHANNEL >>>STEP 5: PRESS THE GUIDE BUTTON AND THE GUIDE SHOULD TAKE JUST A FEW >>>MINUTES >>>TO LOAD >>>IF THE GUIDE DOESN'T LOAD AFTER A FEW MINUTES: >>>STEP 6 AN ADDITIONAL REHIT MAY BE NECESSARY >>>STEP 7 NOW ATTEMPT TO LOAD THE IPG AGAIN BY PRESSING YOUR GUIDE BUTTON >>>AND >>>WITHIN MINUTES >>> THE DOWNLOAD SHOULD BE COMPLETE. >>> >>>. Customers who have problems getting G1 will not be able to do the >>>download to >>> >>>get the guide. >>>. However, they can still get an activation or a rehit of digital >>>services on G0-101. >>>. Soft resets for digital services other than the guide will work on >> >>G0-101. >> >>>. It is imperative for a rehit for digital services or the guide to work >> >>that >> >>>the green light >>>labeled DC is lit. >>> >>> >>> >>>Community email addresses: >>> Post message: mailto:[email protected] >>> Subscribe: mailto: [EMAIL PROTECTED] >>> Unsubscribe: mailto:[EMAIL PROTECTED] >>> List owner: mailto:[EMAIL PROTECTED] >>>Shortcut URL to this page: >>> http://www.groups.yahoo.com/group/TVRO >>> >>>Yahoo! Groups Links >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>>-- >>>No virus found in this incoming message. >>>Checked by AVG Anti-Virus. >>>Version: 7.0.308 / Virus Database: 266.9.3 - Release Date: 4/5/2005 >> >> >>-- >>No virus found in this outgoing message. >>Checked by AVG Anti-Virus. >>Version: 7.0.308 / Virus Database: 266.9.3 - Release Date: 4/5/2005 >> >> >> >> >> >>Community email addresses: >> Post message: mailto:[email protected] >> Subscribe: mailto: [EMAIL PROTECTED] >> Unsubscribe: mailto:[EMAIL PROTECTED] >> List owner: mailto:[EMAIL PROTECTED] >>Shortcut URL to this page: >> http://www.groups.yahoo.com/group/TVRO >> >>Yahoo! Groups Links >> >> >> >> >> >> >> >> >> >> >> >>Community email addresses: >> Post message: mailto:[email protected] >> Subscribe: mailto: [EMAIL PROTECTED] >> Unsubscribe: mailto:[EMAIL PROTECTED] >> List owner: mailto:[EMAIL PROTECTED] >>Shortcut URL to this page: >> http://www.groups.yahoo.com/group/TVRO >> >>Yahoo! Groups Links >> >> >> >> >> >> >> > > > > > > Community email addresses: > Post message: mailto:[email protected] > Subscribe: mailto: [EMAIL PROTECTED] > Unsubscribe: mailto:[EMAIL PROTECTED] > List owner: mailto:[EMAIL PROTECTED] > Shortcut URL to this page: > http://www.groups.yahoo.com/group/TVRO > > Yahoo! Groups Links > > > > > > > > ------------------------ Yahoo! Groups Sponsor --------------------~--> Has someone you know been affected by illness or disease? Network for Good is THE place to support health awareness efforts! http://us.click.yahoo.com/rkgkPB/UOnJAA/Zx0JAA/EyMolB/TM --------------------------------------------------------------------~-> Community email addresses: Post message: mailto:[email protected] Subscribe: mailto: [EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] List owner: mailto:[EMAIL PROTECTED] Shortcut URL to this page: http://www.groups.yahoo.com/group/TVRO Yahoo! 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