I had the clock problem too. Ask for a rehit from your provider. That fixed mine.
Steven Melching wrote: > Hmm, still unable to update my 922 sat receiver. The clock has been screwed > up for a days now. > > > Steve > > > At 02:42 PM 4/5/2005 -0700, you wrote: > > > >>From another list just FYI >> >> >>"James E. Biersach" <[EMAIL PROTECTED]> has posted: >> >> >> >>-------- Original Message -------- >>Subject: DEALER UPDATE - Some new info >>Date: Mon, 4 Apr 2005 14:15:09 -0500 >>From: Summer Porter NPS >> >> >> >>Even though the guide is down right now I thought you could probably use some >>encouragement or >>clarification…the guide download on G0-7 had been provided on a TVN digital >>stream. With TVN >>leaving C-Band a new data download stream needed to be provided. Starz >>Encore >>stepped up and they >>are hosting the feed for the guide data download stream. >>This weekend due to the Starz Encore Entertainment Group doing name and logo >>changes some feeds of >>Starz Encore G5-106,107,108 / G1 -150, 152, 154, 156, 157, 175, 176 went >>black >>due to the encoding >>for these services needed to be updated by the ACC because they had changed. >>The quickest way to get through the customer calls for me has been to >>immediately ask the customer >>to press their guide button. If it is telling them to go to GO then they >>will >>need to do a soft >>reset. I take them to G1-167 or G0-101, ASK THEM IF THEY HAVE A GREEN DC >>light >> >>lit up. >>Where ever you take them to, a GREEN DC light is a MUST and then have them >>do a >> >>soft reset. >>If when they press the guide button it is telling them to go to G1, then I >>take >> >>them to G1-3 or >>G1-167 and rehit them. The instructions below are working pretty >>well…there are >> >>a few odd and end >>problems have gotten several tips from some of you which have been >>helpful…the >>instructions that we >>are giving you are general and basic in nature, as we try to keep them >>that way >> >>for the CSR’s. >>G1-3 is the “official” location of the data download stream but you know >>how at >> >>night before this >>IPG change if the customer left his receiver on G0-101 or another digital >>channel it would reset to >>G0-7? Well, I had several people tell me since the IPG change to G1-3 that >>their units reset to >>G1-5, G1-167, G1-4. So I asked why. The explanation I received was that once >>G1-3 has been set in, >>the system may reset at night to the last digital channel on G1 that was >>watched. >>Hope this is helpful…note to the Forum guys…please do not reprint this as >>it is >> >>not “official” but >>just my interpretation of what is going on and it could be entirely off the >>wall compared to what >>you guys know. J >>On that note…any tips or comments…please send them…it is >>appreciated…received a >> >>couple this a.m. >>that I was able to pass along and it has been helpful…..THANK YOU….as always, >>NPS Dealers are the BEST! >>-----Original Message----- >>From: Summer Porter >>Sent: Sunday, April 03, 2005 9:53 PM >>Subject: FW: DEALER UPDATE >>THESE STEPS MAY HELP YOU WITH THE IPG REHITS: >>STEP 1: TURN THE DISH TO SATELLITE G1-3 OR G1-167 >>STEP 2: VERIFY THAT THERE IS A GREEN LIGHT LABLED “DC” ON THE FRONT >>PANEL OF >> >>THE RECEIVER >>STEP 3: PROCEED TO DO A SOFT RESET BY UNPLUGGING THE RECEIVER FOR 1 MINUTE >>ONLY >>STEP 4: AFTER THE RECEIVER COMES OUT OF WARM UP, WAIT AN ADDITIONAL 10 >>MINUTES BEFORE CHANGING >> THE CHANNEL >>STEP 5: PRESS THE GUIDE BUTTON AND THE GUIDE SHOULD TAKE JUST A FEW >>MINUTES >>TO LOAD >>IF THE GUIDE DOESN’T LOAD AFTER A FEW MINUTES: >>STEP 6 AN ADDITIONAL REHIT MAY BE NECESSARY >>STEP 7 NOW ATTEMPT TO LOAD THE IPG AGAIN BY PRESSING YOUR GUIDE BUTTON >>AND >>WITHIN MINUTES >> THE DOWNLOAD SHOULD BE COMPLETE. >> >>. Customers who have problems getting G1 will not be able to do the >>download to >> >>get the guide. >>. However, they can still get an activation or a rehit of digital >>services on G0-101. >>. Soft resets for digital services other than the guide will work on G0-101. >>. It is imperative for a rehit for digital services or the guide to work that >>the green light >>labeled DC is lit. >> >> >> >>Community email addresses: >> Post message: mailto:[email protected] >> Subscribe: mailto: [EMAIL PROTECTED] >> Unsubscribe: mailto:[EMAIL PROTECTED] >> List owner: mailto:[EMAIL PROTECTED] >>Shortcut URL to this page: >> http://www.groups.yahoo.com/group/TVRO >> >>Yahoo! Groups Links >> >> >> >> >> >> >> >> >> >> >> >>-- >>No virus found in this incoming message. >>Checked by AVG Anti-Virus. >>Version: 7.0.308 / Virus Database: 266.9.3 - Release Date: 4/5/2005 > > > ------------------------ Yahoo! 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