yeah - i hate to be the bearer of bad news.

On Thu, Feb 11, 2010 at 7:45 AM, Aral Balkan <aralbal...@gmail.com> wrote:

> Ah, so Twitter wants to see a *registered* trademark number?
>
> (As an aside: why do you hate your developers, Twitter?) :)
>
> The thing is, a trademark does not _have to be_ registered to be a
> trademark. Products get trademark protection automatically.
>
> I guess if I don't hear back, I'll have the IP law firm I use to write a
> letter first. Cheaper than getting a registered trademark.
>
> Of course, the best thing would be for a _human being_ at Twitter to say:
> hey developer dude, we love you, sure we can do that... don't mention it!
> :)
>
> (I just don't get this impersonal "computer says NO" attitude towards
> developers. Is this just the corporate culture at Twitter or are you guys
> severely short-staffed? Thinking Twitter really needs to invest in developer
> relations. Maybe get someone whose job it is to handle developer relations
> and champion the needs of developers within Twitter?)
>
> Aral
>
> On Thu, Feb 11, 2010 at 3:28 PM, anilchawla <ani...@gmail.com> wrote:
>
>> Raffi, thank you for the response, but it is disappointing. I have to
>> agree completely with Aral that these requests are not for "personal
>> use". Some of us have hundreds/thousands of users around the world who
>> use our apps as a means to participate on Twitter, and it is
>> ultimately those users who are affected. In my my case, I have had
>> several users mistakingly mention or try to follow this inactive spam
>> account (http://twitter.com/tweetymail) thinking that it was
>> associated with my service. In the meantime, I am doing the best I can
>> to communicate with these users using another account.
>>
>> FYI, I did not have any success opening support tickets for
>> brandsquatting/impersonation. Originally, I was told to wait until
>> 1/31/10 for the username to remain inactive. When I complied and
>> opened a new request on 2/1, I was immediately denied. It seems that
>> brand-squatting/impersonation/brand-confusion are all irrelevant...
>> Twitter wants to see a trademark number. I am a hobby developer who
>> provides a free service completely out-of-pocket, and now I need to
>> spend hundreds of dollars to register a trademark just to get access
>> to a username that nobody ever used?
>>
>> I see that you have also replaced the text of the FAQ entry with the
>> more generic policy regarding trademark infringement. This is too bad,
>> but I guess it answers my original question -- the existing entry was
>> no longer valid. I certainly understand that Twitter can't always
>> transfer usernames to app developers who want them, but there are
>> certainly cases in which a username (inactive/never tweeted/created
>> for spam) could be put to better use. A blanket policy on trademark
>> infringement may make sense for companies and large brands, but it
>> does nothing at all to help the small-time hobby developers who
>> contribute so much to the Twitter ecosystem.
>>
>> On Feb 10, 7:34 pm, Raffi Krikorian <ra...@twitter.com> wrote:
>> > hi all, please refer to
>> >
>> > http://apiwiki.twitter.com/FAQ#HowcanIreclaimaninactiveTwitteraccount.
>> ..
>> >
>> > We are unable to transfer usernames for personal use at this time. If
>> you
>> > believe a Twitter account may be squatting on your trademark and
>> violating
>> > Twitter's Terms of Service, please file a ticket athttp://
>> help.twitter.com/requests/newregarding 'Trademark/Brand squatting'.
>> >
>> >
>> >
>> >
>> >
>> > On Wed, Feb 10, 2010 at 4:05 PM, Kyle Mulka <repalvigla...@yahoo.com>
>> wrote:
>> > > I also have this problem and have gotten no response whatsoever from
>> > > Twitter.
>> >
>> > > Here's the inactive account that I'd like to have:
>> > >http://twitter.com/twilk
>> >
>> > > --
>> > > Kyle Mulka
>> > > Founder, Congo Labs
>> > >http://twilk.com
>> >
>> > > On Feb 10, 6:41 pm, Anil Chawla <ani...@gmail.com> wrote:
>> > > > Thanks, glad to know I'm not alone on this. I've looked at filing a
>> > > > trademark but it is still frustrating to proceed through
>> > > > lengthy/costly legal process in order to reclaim an inactive/spam
>> > > > username -- especially for a completely free service. This entry in
>> > > > the Twitter API FAQ is a glimmer of hope for app developers. I hope
>> > > > someone at Twitter can help app developers get their specific
>> > > > situation reviewed. In some cases, such as mine, it is an
>> > > > all-around-win for the Twitter ecosystem to release these inactive
>> > > > usernames.
>> >
>> > > > -Anil
>> >
>> > > > On Wed, Feb 10, 2010 at 5:17 PM, Aral Balkan <aralbal...@gmail.com>
>> > > wrote:
>> > > > > I had the same response :(
>> > > > > Someone told me that the way to approach it may be to file a
>> trademark
>> > > > > dispute. This is what I'm going to be forced to do since it
>> doesn't
>> > > appear
>> > > > > possible to talk to a human being at Twitter about this issue.
>> > > > > All the best,
>> > > > > Aral
>> > > > > On Wed, Feb 10, 2010 at 6:04 PM, anilchawla <ani...@gmail.com>
>> wrote:
>> >
>> > > > >> I develop and maintain a free Twitter application (http://
>> > > > >> tweetymail.com) and I am desperately trying to reclaim the
>> inactive
>> > > > >> 'tweetymail' username because it is causing confusion among my
>> users.
>> > > > >> I was not able to get anywhere with Twitter support, but I came
>> across
>> > > > >> this entry in the API FAQ:
>> >
>> > > > >>
>> http://apiwiki.twitter.com/FAQ#HowcanIreclaimaninactiveTwitteraccount.
>> > > ..
>> >
>> > > > >> I followed the instructions and emailed usern...@twitter.com.
>> Five
>> > > > >> minutes later, I received two simultaneous emails: 1) An
>> automatic
>> > > > >> notice indicating that support received my request, 2) An
>> automatic
>> > > > >> rejection indicating that Twitter is not releasing inactive
>> usernames
>> > > > >> at this time.
>> >
>> > > > >> Have any other app developers had success with this process? Is
>> the
>> > > > >> information on the FAQ still valid? Can someone from Twitter
>> provide
>> > > > >> an alternate avenue for app developers to have a request such as
>> this
>> > > > >> heard?
>> >
>> > > > >> The account I am seeking (http://twitter.com/tweetymail) has
>> never
>> > > > >> tweeted and has been inactive for at least 6 months.
>> >
>> > > > >> Thank  you.
>> >
>> > --
>> > Raffi Krikorian
>> > Twitter Platform Teamhttp://twitter.com/raffi
>>
>
>


-- 
Raffi Krikorian
Twitter Platform Team
http://twitter.com/raffi

Reply via email to