You may want to look at the Twitter Rules (http://twitter.com/rules -
specifically the section on spam), and review your application's goals. If your
application makes it easy for users to spam others, and if many of your users
have been reported for activity generated by your application, that may be
grounds for your application to be suspended.
I'm sure you'll get a response to your support ticket from a Twitter employee
in the next few days.
On 2010-02-14, at 2:56 PM, Jim Fulford wrote:
> Hello, I need some help. 4 days ago I started getting emails from my
> users that they could not login to our site using the Oauth service.
> I checked my site and it said my application had been suspended. I
> did not get any email from Twitter, they just deactivated my
> application so nothing works. I have sent in two support tickets, but
> gotten no response. 2 days ago, I took my site down www.gotwitr.com
> so that I would stop getting support email from my users.
> I have had this site up for 5 months, and I have over 5000 users have
> used the service. I am so glad that I have never charged for the
> service, this would be a nightmare.
> If they would let me know what our site, or one of our users did to
> get banned, we would be glad to fix it. We have tried to make our
> site as Twitter API friendly as possible.
> We are 100% Oauth, we have never saved or requested any users
> We only let our users hit the Twitter API 1000 times in a 24 hour
> We have all of our tools that follow or unfollow use individual user
> verification, (no mass follow or unfollow)
> An email with the issue would have been great.
> Not getting a response in the last 4 days that my site has been down
> is really not acceptable!