Thank answer is yes, but obviously some development is involved. Further, you might be able to make some use of SMS (text messaging) to cut down on some calls. Due to the uncertain nature of messaging, I never recommend relying on e-mail or SMS, but confirming all exchanges electronically and/or manually.
Please let me know if I can be of assistance. Tony Nebula R&D [EMAIL PROTECTED] Mark Johnson wrote: > Perhaps someone can lead me in the right direction. > > One of my clients, D3/W2K, dispatches 20-24 HVAC vans daily > throughout our state with upwards of 100-120 calls per day. The > dispatcher calls on nextel to inform the techs of their next > appointment and uses a regular phone to call the customer for the > upcoming visit. > > The question is if there's a way to interface this system > (home/cell/alt phones in database) to an external phone system that > could place an automated call to that customer and return a status > code (ok, busy signal, no answer, answering maching) to the > dispatcher so she doesn't have to have a phone handset permanently > welded to her ear. > > Thanks in advance. > Mark Johnson ------- u2-users mailing list [EMAIL PROTECTED] To unsubscribe please visit http://listserver.u2ug.org/
