On Thu, 2010-08-05 at 22:53 +0000, alan c wrote:
> On 05/08/10 22:11, Elizabeth Krumbach wrote:

> Free is a choice of word which, in English, is unfortunately 
> ambiguous. Also everybody knows there is no such thing as a free 
> lunch. Don't they? I DO know that Ubuntu (and FOSS)  is different, and 
> a catchy phrase would be very useful.

Q. Is Ubuntu really free from any costs?

A. No, Ubuntu isn't a gift or a charity, it's "already paid for
software". Other people and businesses put money in to have the tools
that they want made.

Q. So if someone paid for it, why do I get their software?

A. The business of the patrons of "already paid for software" is always
something other than software creation. It's made available for free to
increase the value of the software and the numbers of people investing
in it's development.

Q. So where do I put my money?

A. Use the software, assess it's capabilities and find the parts which
could be functionally improved for your business use. Go to this website
and invest your money in commissioning or patronising functionality
which you need.

Q. Do I get a say over the direction of development?

A. Of course. Anyone who invests their time or money into a software
project will have a greater say in it's direction than a user who does
not invest.


> I asked the manager of a large PC store near me if I could hand 
> leaflets out and/or do demonstrations (of Ubuntu) at his store. He 
> asked 'Can I sell it?' I said, well, it is free. He said 'not interested'.

The correct answer is:

Yes of course you can sell it! for as much as you want to. Remember
though that selling the software in most countries creates a guarentee
on the seller to provide support and some of that money you charge
should be budgeted into investing money into improvements and calling on
support services.

NEVER say that it's free, it's not wrong, but it misses the point. A bit
like saying water out of a tap is free. Well yes technically it's free
at the point of use, but there is a cost in maintaining the water supply
and quality.

For a business and a serious user, these factors can not be glossed over
by community/commodity style marketing we attempt to use for individual
friends. We must be serious about communicating clearing and effectively
the systems and processes that are applicable.

Martin,


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