John Stevenson wrote: > On 7 June 2010 20:10, Will Bickerstaff <w...@thebickerstaffs.net > <mailto:w...@thebickerstaffs.net>> wrote: > > James, > > bringing launchpad to the desktop is a really cool idea. When I think > about what would motivate me more to help, finding things I can help > with is probably top of the list. There are a hundred different places > to help out, forums, irc, launchpad etc. And I can spend hours > trawling > them all to find something I can help with. > > If some small app new what I used regularly and what hardware I was > using then prompted me with related support questions then I would > almost definitely be answering a lot more. > > > Isn't there already some bug-buddy application in Gnome if something > crashes, helping you report a bug? Could this be extended? > that would be apport, which is there in the development cycle but not installed in the final release (no, I am not quite sure of the rationale for this) > I like the idea of something than can gather the basic information of > the system and ask for some standard information to help with > support. However, I know after using certain database companies > support website that too many questions or unclear questions can be a > real turn off. > > Just having a page on a site about how to ask for support would be a > big help to many people. well you will be pleased to know there is such a page! here http://ubuntu-uk.org/ here http://www.ubuntu.com/support here https://wiki.ubuntu.com/SupportSolutionsGuidelines here https://wiki.ubuntu.com/SupportTeam here https://help.ubuntu.com/ here https://answers.launchpad.net/ubuntu here http://ubuntuforums.org/ here http://www.ubuntu.com/support/services and now here http://www.canonical.com/enterprise-services/ubuntu-advantage/overview
Alan. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
