> On 1 Sep 2016, at 18:38, [email protected] <[email protected]> wrote: > > Are there any other folks out there who were once satisfied IX Reach > customers but think it's gone down hill since acquisition by Console? > Wondering if it's just me or not!
Not just you. We've been having nothing but issues with their MPLS based services. Random periods of packet loss and interested latency. We've given up reporting them now, as we never get anything more than "we can't find anything on our network that would be causing it". We're in the process of migrating away to a wavelength service from another carrier on the same route. I don't doubt that a wavelength service from them would be more reliable, but they burnt their bridges with us. Simon
