Klaus Zeitler;519511 Wrote: 
> 
> maybe I'd have done it the same way, but I didn't know that a SORTNAME
> tag
> exists. Come to think of it, maybe instead of removing those tags I
> should
> fix the ones that follow the pattern "first last". I'll have to think
> of
> it before I tackle my huge collection.
> Seems the SORTNAME can have any prefix like in my case, if there are
> any,
> they are from musicbrainz, i.e. MUSICBRAINZ_SORTNAME.
> 

Yes, there is also an ALBUMARTIST one, which MusicBrainz sets and some
recent revision of SBS (was it in 7.4.1?) supports.

> 
> 
> One more question. Should I report this somewhere? Cause my first
> attempt
> to ask the logitech support was rather futile.
> As I've said their answer was to remove all special chars and then
> they
> closed the problem report.
> 

Like many Support groups, it is possible for sure to get someone that
just reads from a script and if it's not scripted, they don't know what
to do.

Tagging is an arcane art and unless whoever you get happens to have
dealt with the fun things some stupid taggers do (I happen to like using
the program named 'id3v2' to set, well, id3v2 tags... it tends to get
very stupid dealing with non-latin data and I believe it is the one that
likes shoving utf8 data into id3v2.3 tags, which is a no-no, making it
so only it will deal with the tags.. Picard, SBS, and EyeD3 certainly
get annoyed at that).

That is why this forum can be much more useful than support, especially
for complicated things.  For virtually any bizarre problem, someone has
seen it and had to deal with it.

But, yeah, they -should- know about the SORT things.

There is a support person who reads here (Osama?  Are you there?),
perhaps he can educate some of his cow-orkers so they know the sort tags
are available and if set inconsistently will produce some pretty strange
results.

There is a support 'faq' using some faqomatic software, but I don't
know how to get information into that.

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_alp.php?p_sid=OMuP8cVj&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&p_cv=&p_pv=&p_prods=&p_cats=&p_hidden_prods=&p_search_text=squeezebox&srch_btn_submit=%C2%A0%C2%A0%C2%A0Search%C2%A0%C2%A0%C2%A0&p_new_search=1

Yeek that is one ugly url.


-- 
snarlydwarf
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