well, spam bots have gotten very creative. This is just a guess,
but.... it would be simple to delete a new issue a spam bot created.
But you wouldn't want to delete an existing issue a spam bot reopened.
So, there might be a reason to allow creates, because it's easy to
address even if spambots create. But harder to address spambots 'reopen'.
Again, just a guess, I don't know the real reason it's set up the way it
currently is.
---- Cris J H
Aaron Brown wrote:
Cris J Holdorph wrote:
I reopened the bug for you. Please add a comment to the bug to explain
why it was opened.
Seperately, does anyone know what needs to be done in Jira to get Aaaron
the permission he needs to do this on his own. Maybe he needs to be
added to a group in Jira?
Thanks, comment added.
For the future, perhaps the default user permissions should be
re-evaluated? Personally, I would put "reopen" on the same level as
"create new issue", but there could well be a reason for not setting it
up that way that I haven't thought of because I haven't been burned by
it yet.
In any case, since the only alternative for regular users is to create a
new duplicate issue, it's probably in the best interests of a clean and
tidy issue tracker to allow reopens. My two cents worth, anyway.
Thanks for the quick response on this.
- Aaron
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