Jacque- Friday, February 27, 2004, 12:40:42 PM, you wrote:
JLG> If you ever need to contact support, just mention in the body of your JLG> letter that you are an Enterprise user. That will help get things JLG> rolling and I won't make the same embarrassing mistake I made with Mark. JLG> I really should have known better; my brain was on auto-pilot when I JLG> responded to him. Thanks, but that's not really the point, I think. When I renewed my license it was because my time had come and it was time to shell out for another year. There wasn't anything about a new contract, or about what I would now be getting or not getting for that. I suppose that if I didn't know about the 10-occurrences-per-year email support there must be other things in the contract I also don't know about. I'm not bringing this up to whine about my own situation - like I said, I've never emailed support about rev. These lists give me much more support than I could ever ask for. Literally. I have trouble keeping up with all the reading, even in digest mode. I know things got thrown way out of kilter when Heather was out, so I cut everyone a lot of slack. And I *do* appreciate your picking up the ball in helping out with support. I do think, though, that everyone should end up on the same square at some point. ...at any rate... I seem to have 10 opportunities to get support from runrev, and I don't expect to be using them. Can I auction them off to the highest bidder? What do I hear, folks? I haven't checked the support agreements, but these things can't be cheap... Come on - let's start the bidding going... -- -Mark Wieder [EMAIL PROTECTED] _______________________________________________ use-revolution mailing list [EMAIL PROTECTED] http://lists.runrev.com/mailman/listinfo/use-revolution
