Denis,

Do you use the default data folder(/opt/open501/webapps/openmeetings/data), or you made your own?


On 10/1/20 12:25 AM, Ali Alhaidary wrote:
ERROR 09-30 21:05:59.614 o.j.l.o.VerboseProcess:84 [Thread-1650] - ERROR 09-30 21:05:59.614 o.j.l.o.VerboseProcess:84 [Thread-1650] - (process:4831): dconf-CRITICAL **: 21:05:59.614: unable to create directory '/home/om_user/.cache/dconf': Permission denied.  dconf will not work properly. ERROR 09-30 21:05:59.640 o.j.l.o.VerboseProcess:84 [Thread-1650] - LibreOffice 6.4 - Fatal Error: The application cannot be started. ERROR 09-30 21:05:59.640 o.j.l.o.VerboseProcess:84 [Thread-1650] - Extension Manager: exception in synchronize INFO  09-30 21:05:59.814 o.j.c.o.AbstractOfficeManagerPool:156 [Thread-1636] - Stopping the office manager pool... INFO  09-30 21:05:59.814 o.j.l.o.OfficeProcessManager:313 [Thread-1636] - Submitting task 'Stop' and waiting... INFO  09-30 21:05:59.814 o.j.l.o.OfficeProcess:240 [officeprocess-1] - Trying to forcibly terminate process: 'host=127.0.0.1,port=2002,tcpNoDelay=1'; pid: 4831 INFO  09-30 21:05:59.818 o.j.l.o.OfficeProcessManager:204 [officeprocess-1] - Process terminated with code 77 INFO  09-30 21:05:59.818 o.j.l.o.OfficeProcessManager:121 [officeprocess-1] - Process exited with code 77 INFO  09-30 21:05:59.821 o.j.c.o.AbstractOfficeManagerPool:174 [Thread-1636] - Office manager stopped ERROR 09-30 21:05:59.822 o.a.o.c.c.DocumentConverter:109 [Thread-1636] - doJodConvert org.jodconverter.core.office.OfficeException: Office process died with exit code 77

Permission issue here, or wrong path...

On 10/1/20 12:09 AM, Ali Alhaidary wrote:
same here


On 9/30/20 11:06 PM, Denis Noctor wrote:
Hi there guys,

Having recently upgraded to the OM 5.1.O snapshot, I realize I can only upload pdfs and jpgs - no other file conversion appears to work... (all other functionality etc seems fine).

Everything works fine on https://om.alteametasoft.com:8443/next/ so the problem is clearly on my side.

Any suggestions before considering a clean reinstall?

Thanks

Denis


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