On Thu, 1 Oct 2020 at 09:14, Denis Noctor <denisnoc...@gmail.com> wrote:

> Once again Maxim... you have proved to be a total star.
>
> sudo -u nobody /usr/lib/libreoffice/program/soffice --version
> gave me a critical permissions error which unfortunately did not note
> down... however, I reinstalled as suggested.
> (I corrected 2 typos just in case this is revisited).
>

thanks :))
i'm in one-handed-baby-sitting mode right now :)))


>
> Once again. Thank you.
>
> sudo apt remove --purge libreoffice
> sudo apt autoremove
> sudo apt update
> sudo apt install -y --no-install-recommends libreoffice
>
>
>
>
>
>
>
>
> On Wed, Sep 30, 2020 at 8:23 PM Maxim Solodovnik <solomax...@gmail.com>
> wrote:
>
>> According to the log the issue is caused by the LibreOffice problems
>> to ensure try to run it from command line
>> `sudo -u nobody /usr/lib/libreoffice/program/soffice --version`
>>
>> I would say re-installation might help help
>> `sudo apt remove --purge libreoffice`
>> `sudo apt audoremove`
>> `sudo update`
>> `sudo apt install -y --no-install-recommends libreoffice`
>>
>> On Thu, 1 Oct 2020 at 07:04, Ali Alhaidary <ali.alhaid...@the5stars.org>
>> wrote:
>>
>>> No, OM is writing on the correct folder, however, the convertor is not.
>>>
>>>
>>> On 10/1/20 2:22 AM, Denis Noctor wrote:
>>> > I made my own... which I think might be the root of the problem....
>>> changed folder name to open510... but made relevant changes in tomcat4...
>>> >
>>> > Seems to be a permissions issue... will review and check...
>>> >
>>> > Sent from my iPhone
>>> >
>>> >> On Sep 30, 2020, at 4:38 PM, Ali Alhaidary <
>>> ali.alhaid...@the5stars.org> wrote:
>>> >>
>>> >> Denis,
>>> >>
>>> >> Do you use the default data
>>> folder(/opt/open501/webapps/openmeetings/data), or you made your own?
>>> >>
>>> >>
>>> >>> On 10/1/20 12:25 AM, Ali Alhaidary wrote:
>>> >>>  [1;31mERROR [0;39m 09-30 21:05:59.614
>>> [36mo.j.l.o.VerboseProcess:84 [Thread-1650] [0;39m -
>>> >>>  [1;31mERROR [0;39m 09-30 21:05:59.614
>>> [36mo.j.l.o.VerboseProcess:84 [Thread-1650] [0;39m - (process:4831):
>>> dconf-CRITICAL **: 21:05:59.614: unable to create directory
>>> '/home/om_user/.cache/dconf': Permission denied.  dconf will not work
>>> properly.
>>> >>>  [1;31mERROR [0;39m 09-30 21:05:59.640
>>> [36mo.j.l.o.VerboseProcess:84 [Thread-1650] [0;39m - LibreOffice 6.4 -
>>> Fatal Error: The application cannot be started.
>>> >>>  [1;31mERROR [0;39m 09-30 21:05:59.640
>>> [36mo.j.l.o.VerboseProcess:84 [Thread-1650] [0;39m - Extension Manager:
>>> exception in synchronize
>>> >>>  [34mINFO  [0;39m 09-30 21:05:59.814
>>> [36mo.j.c.o.AbstractOfficeManagerPool:156 [Thread-1636] [0;39m - Stopping
>>> the office manager pool...
>>> >>>  [34mINFO  [0;39m 09-30 21:05:59.814
>>> [36mo.j.l.o.OfficeProcessManager:313 [Thread-1636] [0;39m - Submitting task
>>> 'Stop' and waiting...
>>> >>>  [34mINFO  [0;39m 09-30 21:05:59.814  [36mo.j.l.o.OfficeProcess:240
>>> [officeprocess-1] [0;39m - Trying to forcibly terminate process:
>>> 'host=127.0.0.1,port=2002,tcpNoDelay=1'; pid: 4831
>>> >>>  [34mINFO  [0;39m 09-30 21:05:59.818
>>> [36mo.j.l.o.OfficeProcessManager:204 [officeprocess-1] [0;39m - Process
>>> terminated with code 77
>>> >>>  [34mINFO  [0;39m 09-30 21:05:59.818
>>> [36mo.j.l.o.OfficeProcessManager:121 [officeprocess-1] [0;39m - Process
>>> exited with code 77
>>> >>>  [34mINFO  [0;39m 09-30 21:05:59.821
>>> [36mo.j.c.o.AbstractOfficeManagerPool:174 [Thread-1636] [0;39m - Office
>>> manager stopped
>>> >>>  [1;31mERROR [0;39m 09-30 21:05:59.822
>>> [36mo.a.o.c.c.DocumentConverter:109 [Thread-1636] [0;39m - doJodConvert
>>> >>> org.jodconverter.core.office.OfficeException: Office process died
>>> with exit code 77
>>> >>>
>>> >>> Permission issue here, or wrong path...
>>> >>>
>>> >>>> On 10/1/20 12:09 AM, Ali Alhaidary wrote:
>>> >>>> same here
>>> >>>>
>>> >>>>
>>> >>>>> On 9/30/20 11:06 PM, Denis Noctor wrote:
>>> >>>>> Hi there guys,
>>> >>>>>
>>> >>>>> Having recently upgraded to the OM 5.1.O snapshot, I realize I can
>>> only upload pdfs and jpgs - no other file conversion appears to work...
>>> (all other functionality etc seems fine).
>>> >>>>>
>>> >>>>> Everything works fine on https://om.alteametasoft.com:8443/next/
>>> so the problem is clearly on my side.
>>> >>>>>
>>> >>>>> Any suggestions before considering a clean reinstall?
>>> >>>>>
>>> >>>>> Thanks
>>> >>>>>
>>> >>>>> Denis
>>> >>>>>
>>> >>>>>
>>>
>>
>>
>> --
>> Best regards,
>> Maxim
>>
>

-- 
Best regards,
Maxim

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