ps -ef|grep java

nobody    1283     1  0 Mar07 ?        03:57:40 /usr/bin/java -Djava.util.logging.config.file=/opt/open510/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.awt.headless=true -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Dignore.endorsed.dirs= -classpath /opt/open510/bin/bootstrap.jar:/opt/open510/bin/tomcat-juli.jar -Dcatalina.base=/opt/open510 -Dcatalina.home=/opt/open510 -Djava.io.tmpdir=/opt/open510/temp org.apache.catalina.startup.Bootstrap start



Home  variable is  set  to :



#!/bin/sh

# set the environment
# JAVA_OPTS="-Djava.awt.headless=true -Djava.security.egd=file:/dev/./urandom"
# CATALINA_OPTS=""
export JAVA_OPTS="-Djava.awt.headless=true"
CATALINA_HOME=/opt/open510


I checked  with  official  OM moodle   plugin and  pdfs  convert correctly.  So the problem must be  related to how  our modified moodle  plugin is  working.


I'll investigate  that  more...


Thanks,Dan


On 29-Mar-21 5:03 AM, Maxim Solodovnik wrote:
please share the output of `ps -ef|grep java`
The folder is being created in "/root/.cache/dconf'" which is weird

I would try to create this folder manually,
OR maybe even better re-define $HOME in the script you are using to start OM ...

On Thu, 25 Mar 2021 at 15:55, Daniel Baker <i...@collisiondetection.biz> wrote:
I  have  run into this  problem  too  but   unfortunately   a reinstall of 
libreoffice  didn't  work:


DEBUG 03-24 15:17:37.556 o.a.o.d.u.AuthLevelUtil:40 [nio-5443-exec-7] - Level 
SOAP :: [GRANTED]
DEBUG 03-24 15:17:37.557 o.a.o.c.d.f.FileProcessor:72 [nio-5443-exec-7] - file 
extension: pdf
DEBUG 03-24 15:17:37.558 o.a.o.c.d.f.FileProcessor:76 [nio-5443-exec-7] - 
isAsIs: false
DEBUG 03-24 15:17:37.558 o.a.o.c.d.f.FileProcessor:106 [nio-5443-exec-7] - 
writing file to: 
/opt/open510/webapps/openmeetings/data/upload/files/c25e7278-e3c8-494c-9d14-c0c97913979f/c25e7278-e3c8-494c-9d14-c0c97913979f.pdf
DEBUG 03-24 15:17:37.558 o.a.o.c.d.f.FileProcessor:113 [nio-5443-exec-7] - 
Office document: 
/opt/open510/webapps/openmeetings/data/upload/files/c25e7278-e3c8-494c-9d14-c0c97913979f/c25e7278-e3c8-494c-9d14-c0c97913979f.pdf
DEBUG 03-24 15:17:37.559 o.a.o.c.c.DocumentConverter:65 [nio-5443-exec-7] - 
fullProcessing: true
DEBUG 03-24 15:17:37.559 o.a.o.c.c.DocumentConverter:67 [nio-5443-exec-7] - -- 
running JOD --
  INFO 03-24 15:17:37.561 o.j.l.o.OfficeProcessManager:313 [nio-5443-exec-7] - 
Submitting task 'Start' and waiting...
  INFO 03-24 15:17:37.581 o.j.l.o.OfficeDescriptor:101 [fficeprocess-14] - 
soffice info (from exec path): Product: LibreOffice - Version: ??? - 
useLongOptionNameGnuStyle: true
  INFO 03-24 15:17:37.758 o.j.l.o.OfficeDescriptor:75 [fficeprocess-14] - 
soffice info (from help output): Product: LibreOffice - Version: 6.0.7.3 - 
useLongOptionNameGnuStyle: true
  INFO 03-24 15:17:37.758 o.j.l.o.OfficeProcess:420 [fficeprocess-14] - OFFICE 
HOME: /usr/lib/libreoffice
  INFO 03-24 15:17:37.758 o.j.l.o.OfficeProcess:421 [fficeprocess-14] - 
Starting process with --accept 
'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager' 
and profileDir 
'/opt/open510/temp/.jodconverter_socket_host-127.0.0.1_port-2002_tcpNoDelay-1'
  INFO 03-24 15:17:37.779 o.j.l.o.OfficeProcess:434 [fficeprocess-14] - Started 
process; pid: 26397
ERROR 03-24 15:17:37.912 o.j.l.o.VerboseProcess:84 [Thread-34931] -
ERROR 03-24 15:17:37.912 o.j.l.o.VerboseProcess:84 [Thread-34931] - 
(process:26397): dconf-CRITICAL **: 15:17:37.912: unable to create directory 
'/root/.cache/dconf': Permission denied.  dconf will not work properly.
  WARN 03-24 15:17:38.295 o.j.l.o.ConnectRetryable:89 [fficeprocess-14] - 
Office process died with exit code 81; restarting it
  INFO 03-24 15:17:38.313 o.j.l.o.OfficeDescriptor:101 [fficeprocess-14] - 
soffice info (from exec path): Product: LibreOffice - Version: ??? - 
useLongOptionNameGnuStyle: true
  INFO 03-24 15:17:38.493 o.j.l.o.OfficeDescriptor:75 [fficeprocess-14] - 
soffice info (from help output): Product: LibreOffice - Version: 6.0.7.3 - 
useLongOptionNameGnuStyle: true
  INFO 03-24 15:17:38.493 o.j.l.o.OfficeProcess:420 [fficeprocess-14] - OFFICE 
HOME: /usr/lib/libreoffice
  INFO 03-24 15:17:38.493 o.j.l.o.OfficeProcess:421 [fficeprocess-14] - 
Starting process with --accept 
'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager' 
and profileDir 
'/opt/open510/temp/.jodconverter_socket_host-127.0.0.1_port-2002_tcpNoDelay-1'
  INFO 03-24 15:17:38.513 o.j.l.o.OfficeProcess:434 [fficeprocess-14] - Started 
process; pid: 26424
ERROR 03-24 15:17:38.643 o.j.l.o.VerboseProcess:84 [Thread-34939] -
ERROR 03-24 15:17:38.643 o.j.l.o.VerboseProcess:84 [Thread-34939] - 
(process:26424): dconf-CRITICAL **: 15:17:38.643: unable to create directory 
'/root/.cache/dconf': Permission denied.  dconf will not work properly.
  INFO 03-24 15:17:38.847 o.j.l.o.OfficeConnection:176 [fficeprocess-14] - 
Connected: 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1'
  INFO 03-24 15:17:38.848 o.j.l.t.LocalConversionTask:93 [er-poolentry-15] - 
Executing local conversion task [pdf -> pdf]...
ERROR 03-24 15:17:39.110 o.j.l.t.LocalConversionTask:127 [er-poolentry-15] - 
Local conversion failed.


Does  seem  permissions  related.






On 01-Oct-20 4:19 AM, Maxim Solodovnik wrote:



On Thu, 1 Oct 2020 at 09:14, Denis Noctor <denisnoc...@gmail.com> wrote:
Once again Maxim... you have proved to be a total star.

sudo -u nobody /usr/lib/libreoffice/program/soffice --version
gave me a critical permissions error which unfortunately did not note down... 
however, I reinstalled as suggested.
(I corrected 2 typos just in case this is revisited).

thanks :))
i'm in one-handed-baby-sitting mode right now :)))


Once again. Thank you.

sudo apt remove --purge libreoffice
sudo apt autoremove
sudo apt update
sudo apt install -y --no-install-recommends libreoffice








On Wed, Sep 30, 2020 at 8:23 PM Maxim Solodovnik <solomax...@gmail.com> wrote:
According to the log the issue is caused by the LibreOffice problems
to ensure try to run it from command line
`sudo -u nobody /usr/lib/libreoffice/program/soffice --version`

I would say re-installation might help help
`sudo apt remove --purge libreoffice`
`sudo apt audoremove`
`sudo update`
`sudo apt install -y --no-install-recommends libreoffice`

On Thu, 1 Oct 2020 at 07:04, Ali Alhaidary <ali.alhaid...@the5stars.org> wrote:
No, OM is writing on the correct folder, however, the convertor is not.


On 10/1/20 2:22 AM, Denis Noctor wrote:
I made my own... which I think might be the root of the problem.... changed 
folder name to open510... but made relevant changes in tomcat4...

Seems to be a permissions issue... will review and check...

Sent from my iPhone

On Sep 30, 2020, at 4:38 PM, Ali Alhaidary <ali.alhaid...@the5stars.org> wrote:

Denis,

Do you use the default data folder(/opt/open501/webapps/openmeetings/data), or 
you made your own?


On 10/1/20 12:25 AM, Ali Alhaidary wrote:
  [1;31mERROR [0;39m 09-30 21:05:59.614  [36mo.j.l.o.VerboseProcess:84 
[Thread-1650] [0;39m -
  [1;31mERROR [0;39m 09-30 21:05:59.614  [36mo.j.l.o.VerboseProcess:84 
[Thread-1650] [0;39m - (process:4831): dconf-CRITICAL **: 21:05:59.614: unable 
to create directory '/home/om_user/.cache/dconf': Permission denied.  dconf 
will not work properly.
  [1;31mERROR [0;39m 09-30 21:05:59.640  [36mo.j.l.o.VerboseProcess:84 
[Thread-1650] [0;39m - LibreOffice 6.4 - Fatal Error: The application cannot be 
started.
  [1;31mERROR [0;39m 09-30 21:05:59.640  [36mo.j.l.o.VerboseProcess:84 
[Thread-1650] [0;39m - Extension Manager: exception in synchronize
  [34mINFO  [0;39m 09-30 21:05:59.814  
[36mo.j.c.o.AbstractOfficeManagerPool:156 [Thread-1636] [0;39m - Stopping the 
office manager pool...
  [34mINFO  [0;39m 09-30 21:05:59.814  [36mo.j.l.o.OfficeProcessManager:313 
[Thread-1636] [0;39m - Submitting task 'Stop' and waiting...
  [34mINFO  [0;39m 09-30 21:05:59.814  [36mo.j.l.o.OfficeProcess:240 
[officeprocess-1] [0;39m - Trying to forcibly terminate process: 
'host=127.0.0.1,port=2002,tcpNoDelay=1'; pid: 4831
  [34mINFO  [0;39m 09-30 21:05:59.818  [36mo.j.l.o.OfficeProcessManager:204 
[officeprocess-1] [0;39m - Process terminated with code 77
  [34mINFO  [0;39m 09-30 21:05:59.818  [36mo.j.l.o.OfficeProcessManager:121 
[officeprocess-1] [0;39m - Process exited with code 77
  [34mINFO  [0;39m 09-30 21:05:59.821  
[36mo.j.c.o.AbstractOfficeManagerPool:174 [Thread-1636] [0;39m - Office manager 
stopped
  [1;31mERROR [0;39m 09-30 21:05:59.822  [36mo.a.o.c.c.DocumentConverter:109 
[Thread-1636] [0;39m - doJodConvert
org.jodconverter.core.office.OfficeException: Office process died with exit 
code 77

Permission issue here, or wrong path...

On 10/1/20 12:09 AM, Ali Alhaidary wrote:
same here


On 9/30/20 11:06 PM, Denis Noctor wrote:
Hi there guys,

Having recently upgraded to the OM 5.1.O snapshot, I realize I can only upload 
pdfs and jpgs - no other file conversion appears to work... (all other 
functionality etc seems fine).

Everything works fine on https://om.alteametasoft.com:8443/next/ so the problem 
is clearly on my side.

Any suggestions before considering a clean reinstall?

Thanks

Denis




--
Best regards,
Maxim


--
Best regards,
Maxim


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