Sounds like a bug to me. Is it a fresh install, or upgraded? System and
Admin users should be enabled by default.

-Alena.

On 10/8/13 3:52 PM, "Karthi Keyan" <[email protected]> wrote:

>Hi All,
>
>In management database i found this info,
>
>mysql> use cloud
>mysql> select * from user;
>+----+--------------------------------------+----------+------------------
>-+------------+-----------+----------+-------+----------+---------+-------
>-----+---------------------+---------+----------+--------------------+----
>-----------+--------------------------+
>| id | uuid                                 | username | password
>| account_id | firstname | lastname | email | state    | api_key |
>secret_key | created             | removed | timezone | registration_token
>| is_registered | incorrect_login_attempts |
>+----+--------------------------------------+----------+------------------
>-+------------+-----------+----------+-------+----------+---------+-------
>-----+---------------------+---------+----------+--------------------+----
>-----------+--------------------------+
>|  1 | aa8bcc98-3068-11e3-8747-000c2957f30f | system   |
>*0.910423140889428*|          1 | system    | cloud    | NULL  |
>*enabled * | NULL    | NULL       | 2013-10-09 03:56:24 | NULL    |
>NULL     | NULL               |             0 |                        0 |
>|  2 | aa8daff4-3068-11e3-8747-000c2957f30f | admin    |*
>0.811178035858253*|          2 | admin     | cloud    | NULL  |
>* disabled* | NULL    | NULL       | 2013-10-09 03:56:24 | NULL    |
>NULL     | NULL               |             0 |                        0 |
>+----+--------------------------------------+----------+------------------
>-+------------+-----------+----------+-------+----------+---------+-------
>-----+---------------------+---------+----------+--------------------+----
>-----------+--------------------------+
>
>For admin user, it is showing *disabled* state.
>
>I have no idea on this :(
>
>Regards,
>Karthikeyan
>
>
>
>
>On Wed, Oct 9, 2013 at 2:37 AM, Karthi Keyan <[email protected]>
>wrote:
>
>> Hi All,
>>
>> I have installed Cloudstack-4.2 in centOS-6.3. The installation went
>> successful. But after that i cannot able to LOGIN in UI.
>>
>> Username: admin
>> Password: password
>>
>> When i click login button it throws this error,
>> *
>> *
>> *Invalid username or password
>>
>> *
>> If i click the Login button again, then it throws this error,
>> *
>> *
>> *Unable to reach management server.
>> *
>> The cloudstack-management service is getting stopped, whenever i try to
>> login into UI*
>> *
>>
>> Log Entries:
>> *
>> *
>> *$ tail -f /var/log/cloudstack/management/management-server.log*
>>
>> 2013-10-09 02:22:40,672 DEBUG [cloud.api.ApiServlet]
>> (catalina-exec-2:null) ===START===  10.14.114.205 -- POST
>> 2013-10-09 02:22:42,832 DEBUG [cloud.user.AccountManagerImpl]
>> (catalina-exec-2:null) Attempting to log in user: admin in domain 1
>> 2013-10-09 02:22:42,836 DEBUG
>>[server.auth.SHA256SaltedUserAuthenticator]
>> (catalina-exec-2:null) Retrieving user: admin
>> 2013-10-09 02:22:44,011 WARN
>>[server.auth.SHA256SaltedUserAuthenticator]
>> (catalina-exec-2:null) The stored password for admin isn't in the right
>> format for this authenticator
>> 2013-10-09 02:22:49,397 DEBUG [server.auth.MD5UserAuthenticator]
>> (catalina-exec-2:null) Retrieving user: admin
>> 2013-10-09 02:22:51,501 DEBUG [server.auth.MD5UserAuthenticator]
>> (catalina-exec-2:null) Password does not match
>> 2013-10-09 02:22:51,612 DEBUG [server.auth.LDAPUserAuthenticator]
>> (catalina-exec-2:null) Retrieving user: admin
>> 2013-10-09 02:22:54,590 DEBUG [server.auth.LDAPUserAuthenticator]
>> (catalina-exec-2:null) LDAP authenticator is not configured.
>> 2013-10-09 02:22:54,632 DEBUG [server.auth.PlainTextUserAuthenticator]
>> (catalina-exec-2:null) Retrieving user: admin
>> 2013-10-09 02:22:55,698 DEBUG [server.auth.PlainTextUserAuthenticator]
>> (catalina-exec-2:null) Password does not match
>> 2013-10-09 02:22:55,717 DEBUG [cloud.user.AccountManagerImpl]
>> (catalina-exec-2:null) Unable to authenticate user with username admin
>>in
>> domain 1
>> 2013-10-09 02:22:56,736 INFO  [cloud.user.AccountManagerImpl]
>> (catalina-exec-2:null) User admin is disabled/locked
>> 2013-10-09 02:22:56,741 DEBUG [cloud.user.AccountManagerImpl]
>> (catalina-exec-2:null) User: admin in domain 1 has failed to log in
>> 2013-10-09 02:22:57,036 DEBUG [cloud.api.ApiServlet]
>> (catalina-exec-2:null) ===END===  10.14.114.205 -- POST
>>
>>
>> I have tried re-installing both *CentOS-6.3* and *CS-4.2* also, but it
>> didnt work, same errors.
>>
>> Can anyone help me to solve this issue ?
>>
>> Regards,
>> Karthikeyan
>>
>


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