Alena, Sure i will raise the Jira. And will try updating DB and get back.
Thanks, Karthikeyan On Wed, Oct 9, 2013 at 7:13 AM, Alena Prokharchyk < [email protected]> wrote: > On 10/8/13 6:39 PM, "Karthi Keyan" <[email protected]> wrote: > > >Hi Alena, > > > >It is a fresh installation. > > > >Thanks, > >Karthikeyan > > > Karthikeyan, can you please raise a Jira ticket with Blocker priority? To > fix your setup, just update the DB - mark the user as enabled. > > -Alena. > > > > > > > > > > >On Wed, Oct 9, 2013 at 5:26 AM, Alena Prokharchyk < > >[email protected]> wrote: > > > >> Sounds like a bug to me. Is it a fresh install, or upgraded? System and > >> Admin users should be enabled by default. > >> > >> -Alena. > >> > >> On 10/8/13 3:52 PM, "Karthi Keyan" <[email protected]> wrote: > >> > >> >Hi All, > >> > > >> >In management database i found this info, > >> > > >> >mysql> use cloud > >> >mysql> select * from user; > >> > >>>+----+--------------------------------------+----------+---------------- > >>>-- > >> > >>>-+------------+-----------+----------+-------+----------+---------+----- > >>>-- > >> > >>>-----+---------------------+---------+----------+--------------------+-- > >>>-- > >> >-----------+--------------------------+ > >> >| id | uuid | username | password > >> >| account_id | firstname | lastname | email | state | api_key | > >> >secret_key | created | removed | timezone | > >>registration_token > >> >| is_registered | incorrect_login_attempts | > >> > >>>+----+--------------------------------------+----------+---------------- > >>>-- > >> > >>>-+------------+-----------+----------+-------+----------+---------+----- > >>>-- > >> > >>>-----+---------------------+---------+----------+--------------------+-- > >>>-- > >> >-----------+--------------------------+ > >> >| 1 | aa8bcc98-3068-11e3-8747-000c2957f30f | system | > >> >*0.910423140889428*| 1 | system | cloud | NULL | > >> >*enabled * | NULL | NULL | 2013-10-09 03:56:24 | NULL | > >> >NULL | NULL | 0 | > >>0 | > >> >| 2 | aa8daff4-3068-11e3-8747-000c2957f30f | admin |* > >> >0.811178035858253*| 2 | admin | cloud | NULL | > >> >* disabled* | NULL | NULL | 2013-10-09 03:56:24 | NULL | > >> >NULL | NULL | 0 | > >>0 | > >> > >>>+----+--------------------------------------+----------+---------------- > >>>-- > >> > >>>-+------------+-----------+----------+-------+----------+---------+----- > >>>-- > >> > >>>-----+---------------------+---------+----------+--------------------+-- > >>>-- > >> >-----------+--------------------------+ > >> > > >> >For admin user, it is showing *disabled* state. > >> > > >> >I have no idea on this :( > >> > > >> >Regards, > >> >Karthikeyan > >> > > >> > > >> > > >> > > >> >On Wed, Oct 9, 2013 at 2:37 AM, Karthi Keyan <[email protected]> > >> >wrote: > >> > > >> >> Hi All, > >> >> > >> >> I have installed Cloudstack-4.2 in centOS-6.3. The installation went > >> >> successful. But after that i cannot able to LOGIN in UI. > >> >> > >> >> Username: admin > >> >> Password: password > >> >> > >> >> When i click login button it throws this error, > >> >> * > >> >> * > >> >> *Invalid username or password > >> >> > >> >> * > >> >> If i click the Login button again, then it throws this error, > >> >> * > >> >> * > >> >> *Unable to reach management server. > >> >> * > >> >> The cloudstack-management service is getting stopped, whenever i try > >>to > >> >> login into UI* > >> >> * > >> >> > >> >> Log Entries: > >> >> * > >> >> * > >> >> *$ tail -f /var/log/cloudstack/management/management-server.log* > >> >> > >> >> 2013-10-09 02:22:40,672 DEBUG [cloud.api.ApiServlet] > >> >> (catalina-exec-2:null) ===START=== 10.14.114.205 -- POST > >> >> 2013-10-09 02:22:42,832 DEBUG [cloud.user.AccountManagerImpl] > >> >> (catalina-exec-2:null) Attempting to log in user: admin in domain 1 > >> >> 2013-10-09 02:22:42,836 DEBUG > >> >>[server.auth.SHA256SaltedUserAuthenticator] > >> >> (catalina-exec-2:null) Retrieving user: admin > >> >> 2013-10-09 02:22:44,011 WARN > >> >>[server.auth.SHA256SaltedUserAuthenticator] > >> >> (catalina-exec-2:null) The stored password for admin isn't in the > >>right > >> >> format for this authenticator > >> >> 2013-10-09 02:22:49,397 DEBUG [server.auth.MD5UserAuthenticator] > >> >> (catalina-exec-2:null) Retrieving user: admin > >> >> 2013-10-09 02:22:51,501 DEBUG [server.auth.MD5UserAuthenticator] > >> >> (catalina-exec-2:null) Password does not match > >> >> 2013-10-09 02:22:51,612 DEBUG [server.auth.LDAPUserAuthenticator] > >> >> (catalina-exec-2:null) Retrieving user: admin > >> >> 2013-10-09 02:22:54,590 DEBUG [server.auth.LDAPUserAuthenticator] > >> >> (catalina-exec-2:null) LDAP authenticator is not configured. > >> >> 2013-10-09 02:22:54,632 DEBUG > >>[server.auth.PlainTextUserAuthenticator] > >> >> (catalina-exec-2:null) Retrieving user: admin > >> >> 2013-10-09 02:22:55,698 DEBUG > >>[server.auth.PlainTextUserAuthenticator] > >> >> (catalina-exec-2:null) Password does not match > >> >> 2013-10-09 02:22:55,717 DEBUG [cloud.user.AccountManagerImpl] > >> >> (catalina-exec-2:null) Unable to authenticate user with username > >>admin > >> >>in > >> >> domain 1 > >> >> 2013-10-09 02:22:56,736 INFO [cloud.user.AccountManagerImpl] > >> >> (catalina-exec-2:null) User admin is disabled/locked > >> >> 2013-10-09 02:22:56,741 DEBUG [cloud.user.AccountManagerImpl] > >> >> (catalina-exec-2:null) User: admin in domain 1 has failed to log in > >> >> 2013-10-09 02:22:57,036 DEBUG [cloud.api.ApiServlet] > >> >> (catalina-exec-2:null) ===END=== 10.14.114.205 -- POST > >> >> > >> >> > >> >> I have tried re-installing both *CentOS-6.3* and *CS-4.2* also, but > >>it > >> >> didnt work, same errors. > >> >> > >> >> Can anyone help me to solve this issue ? > >> >> > >> >> Regards, > >> >> Karthikeyan > >> >> > >> > > >> > >> > >> > > > > >
