Hi Nitin,
I have already tried installing 3 times, but it didn't work. I'm getting
the same error.
Anyhow i will do again on separate instance, if it is not working then i
will come with complete logs :)
@Alena I have updated the DB, but it didn't work.
*mysql> update user set state='enabled' where id=2; *
*Query OK, 1 row affected (0.00 sec) *
*mysql> select * from user;*
+----+--------------------------------------+----------+-------------------+------------+-----------+----------+-------+---------+---------+------------+---------------------+---------+----------+--------------------+---------------+--------------------------+
| id | uuid | username | password
| account_id | firstname | lastname | email | state | api_key |
secret_key | created | removed | timezone | registration_token
| is_registered | incorrect_login_attempts |
+----+--------------------------------------+----------+-------------------+------------+-----------+----------+-------+---------+---------+------------+---------------------+---------+----------+--------------------+---------------+--------------------------+
| 1 | aa8bcc98-3068-11e3-8747-000c2957f30f | system | 0.910423140889428
| 1 | system | cloud | NULL | enabled | NULL | NULL
| 2013-10-09 03:56:24 | NULL | NULL | NULL |
0 | 0 | | 2 |
aa8daff4-3068-11e3-8747-000c2957f30f | admin | password |
2 | admin | cloud | NULL | *enabled* | NULL | NULL |
2013-10-09 03:56:24 | NULL | NULL | NULL |
0 | 0 |
+----+--------------------------------------+----------+-------------------+------------+-----------+----------+-------+---------+---------+------------+---------------------+---------+----------+--------------------+---------------+--------------------------+
2 rows in set (0.00 sec)
Then, have updated the* 'admin' *password,
*mysql> update user set password='password' where id=2;*
But still not working!
Am i Updating DB in wrong way ?
Opened JIRA for the same
https://issues.apache.org/jira/browse/CLOUDSTACK-4837
Thanks,
Karthikeyan
On Wed, Oct 9, 2013 at 7:30 AM, Nitin Mehta <[email protected]> wrote:
> Can you also try and paste the complete logs somewhere and post the link
> here - to trace if something went wrong before ?
> Just retry doing it all over again and see if you face the issue again.
>
> On 08/10/13 6:48 PM, "Karthi Keyan" <[email protected]> wrote:
>
> >Alena, Sure i will raise the Jira. And will try updating DB and get back.
> >
> >
> >
> >Thanks,
> >Karthikeyan
> >
> >
> >On Wed, Oct 9, 2013 at 7:13 AM, Alena Prokharchyk <
> >[email protected]> wrote:
> >
> >> On 10/8/13 6:39 PM, "Karthi Keyan" <[email protected]> wrote:
> >>
> >> >Hi Alena,
> >> >
> >> >It is a fresh installation.
> >> >
> >> >Thanks,
> >> >Karthikeyan
> >>
> >>
> >> Karthikeyan, can you please raise a Jira ticket with Blocker priority?
> >>To
> >> fix your setup, just update the DB - mark the user as enabled.
> >>
> >> -Alena.
> >>
> >> >
> >> >
> >> >
> >> >
> >> >On Wed, Oct 9, 2013 at 5:26 AM, Alena Prokharchyk <
> >> >[email protected]> wrote:
> >> >
> >> >> Sounds like a bug to me. Is it a fresh install, or upgraded? System
> >>and
> >> >> Admin users should be enabled by default.
> >> >>
> >> >> -Alena.
> >> >>
> >> >> On 10/8/13 3:52 PM, "Karthi Keyan" <[email protected]> wrote:
> >> >>
> >> >> >Hi All,
> >> >> >
> >> >> >In management database i found this info,
> >> >> >
> >> >> >mysql> use cloud
> >> >> >mysql> select * from user;
> >> >>
> >>
> >>>>>+----+--------------------------------------+----------+--------------
> >>>>>--
> >> >>>--
> >> >>
> >>
> >>>>>-+------------+-----------+----------+-------+----------+---------+---
> >>>>>--
> >> >>>--
> >> >>
> >>
> >>>>>-----+---------------------+---------+----------+--------------------+
> >>>>>--
> >> >>>--
> >> >> >-----------+--------------------------+
> >> >> >| id | uuid | username | password
> >> >> >| account_id | firstname | lastname | email | state | api_key |
> >> >> >secret_key | created | removed | timezone |
> >> >>registration_token
> >> >> >| is_registered | incorrect_login_attempts |
> >> >>
> >>
> >>>>>+----+--------------------------------------+----------+--------------
> >>>>>--
> >> >>>--
> >> >>
> >>
> >>>>>-+------------+-----------+----------+-------+----------+---------+---
> >>>>>--
> >> >>>--
> >> >>
> >>
> >>>>>-----+---------------------+---------+----------+--------------------+
> >>>>>--
> >> >>>--
> >> >> >-----------+--------------------------+
> >> >> >| 1 | aa8bcc98-3068-11e3-8747-000c2957f30f | system |
> >> >> >*0.910423140889428*| 1 | system | cloud | NULL |
> >> >> >*enabled * | NULL | NULL | 2013-10-09 03:56:24 | NULL |
> >> >> >NULL | NULL | 0 |
> >> >>0 |
> >> >> >| 2 | aa8daff4-3068-11e3-8747-000c2957f30f | admin |*
> >> >> >0.811178035858253*| 2 | admin | cloud | NULL |
> >> >> >* disabled* | NULL | NULL | 2013-10-09 03:56:24 | NULL |
> >> >> >NULL | NULL | 0 |
> >> >>0 |
> >> >>
> >>
> >>>>>+----+--------------------------------------+----------+--------------
> >>>>>--
> >> >>>--
> >> >>
> >>
> >>>>>-+------------+-----------+----------+-------+----------+---------+---
> >>>>>--
> >> >>>--
> >> >>
> >>
> >>>>>-----+---------------------+---------+----------+--------------------+
> >>>>>--
> >> >>>--
> >> >> >-----------+--------------------------+
> >> >> >
> >> >> >For admin user, it is showing *disabled* state.
> >> >> >
> >> >> >I have no idea on this :(
> >> >> >
> >> >> >Regards,
> >> >> >Karthikeyan
> >> >> >
> >> >> >
> >> >> >
> >> >> >
> >> >> >On Wed, Oct 9, 2013 at 2:37 AM, Karthi Keyan
> >><[email protected]>
> >> >> >wrote:
> >> >> >
> >> >> >> Hi All,
> >> >> >>
> >> >> >> I have installed Cloudstack-4.2 in centOS-6.3. The installation
> >>went
> >> >> >> successful. But after that i cannot able to LOGIN in UI.
> >> >> >>
> >> >> >> Username: admin
> >> >> >> Password: password
> >> >> >>
> >> >> >> When i click login button it throws this error,
> >> >> >> *
> >> >> >> *
> >> >> >> *Invalid username or password
> >> >> >>
> >> >> >> *
> >> >> >> If i click the Login button again, then it throws this error,
> >> >> >> *
> >> >> >> *
> >> >> >> *Unable to reach management server.
> >> >> >> *
> >> >> >> The cloudstack-management service is getting stopped, whenever i
> >>try
> >> >>to
> >> >> >> login into UI*
> >> >> >> *
> >> >> >>
> >> >> >> Log Entries:
> >> >> >> *
> >> >> >> *
> >> >> >> *$ tail -f /var/log/cloudstack/management/management-server.log*
> >> >> >>
> >> >> >> 2013-10-09 02:22:40,672 DEBUG [cloud.api.ApiServlet]
> >> >> >> (catalina-exec-2:null) ===START=== 10.14.114.205 -- POST
> >> >> >> 2013-10-09 02:22:42,832 DEBUG [cloud.user.AccountManagerImpl]
> >> >> >> (catalina-exec-2:null) Attempting to log in user: admin in domain
> >>1
> >> >> >> 2013-10-09 02:22:42,836 DEBUG
> >> >> >>[server.auth.SHA256SaltedUserAuthenticator]
> >> >> >> (catalina-exec-2:null) Retrieving user: admin
> >> >> >> 2013-10-09 02:22:44,011 WARN
> >> >> >>[server.auth.SHA256SaltedUserAuthenticator]
> >> >> >> (catalina-exec-2:null) The stored password for admin isn't in the
> >> >>right
> >> >> >> format for this authenticator
> >> >> >> 2013-10-09 02:22:49,397 DEBUG [server.auth.MD5UserAuthenticator]
> >> >> >> (catalina-exec-2:null) Retrieving user: admin
> >> >> >> 2013-10-09 02:22:51,501 DEBUG [server.auth.MD5UserAuthenticator]
> >> >> >> (catalina-exec-2:null) Password does not match
> >> >> >> 2013-10-09 02:22:51,612 DEBUG [server.auth.LDAPUserAuthenticator]
> >> >> >> (catalina-exec-2:null) Retrieving user: admin
> >> >> >> 2013-10-09 02:22:54,590 DEBUG [server.auth.LDAPUserAuthenticator]
> >> >> >> (catalina-exec-2:null) LDAP authenticator is not configured.
> >> >> >> 2013-10-09 02:22:54,632 DEBUG
> >> >>[server.auth.PlainTextUserAuthenticator]
> >> >> >> (catalina-exec-2:null) Retrieving user: admin
> >> >> >> 2013-10-09 02:22:55,698 DEBUG
> >> >>[server.auth.PlainTextUserAuthenticator]
> >> >> >> (catalina-exec-2:null) Password does not match
> >> >> >> 2013-10-09 02:22:55,717 DEBUG [cloud.user.AccountManagerImpl]
> >> >> >> (catalina-exec-2:null) Unable to authenticate user with username
> >> >>admin
> >> >> >>in
> >> >> >> domain 1
> >> >> >> 2013-10-09 02:22:56,736 INFO [cloud.user.AccountManagerImpl]
> >> >> >> (catalina-exec-2:null) User admin is disabled/locked
> >> >> >> 2013-10-09 02:22:56,741 DEBUG [cloud.user.AccountManagerImpl]
> >> >> >> (catalina-exec-2:null) User: admin in domain 1 has failed to log
> >>in
> >> >> >> 2013-10-09 02:22:57,036 DEBUG [cloud.api.ApiServlet]
> >> >> >> (catalina-exec-2:null) ===END=== 10.14.114.205 -- POST
> >> >> >>
> >> >> >>
> >> >> >> I have tried re-installing both *CentOS-6.3* and *CS-4.2* also,
> >>but
> >> >>it
> >> >> >> didnt work, same errors.
> >> >> >>
> >> >> >> Can anyone help me to solve this issue ?
> >> >> >>
> >> >> >> Regards,
> >> >> >> Karthikeyan
> >> >> >>
> >> >> >
> >> >>
> >> >>
> >> >>
> >> >
> >>
> >>
> >>
>
>