Hi,

The management server log is located
at /var/log/cloudstack/management/management-server.log


-Wei


On Mon, Feb 10, 2025 at 8:47 AM Md Mosharaf Hossain <
mosharaf.hoss...@bol-online.com> wrote:

> What type of log you need?
>
>
> Regards
> Mosharaf Hossain
> Manager, Product Development
> Bangladesh Online (BOL)
>
> Level 8, SAM Tower, Plot 4, Road 22, Gulshan 1, Dhaka 1212, Bangladesh
> Tel: +880 9609 000 999, +880 2 58815559, Ext: 14191, Fax: +880 2 2222 95757
> Cell: +880 1787 680828, Web: www.bol-online.com
>
>
>
> On Mon, Feb 10, 2025 at 1:27 PM Wei ZHOU <ustcweiz...@gmail.com> wrote:
>
> > Hi,
> >
> > Can you share some logs ?
> >
> >
> > -Wei
> >
> > On Sun, Feb 9, 2025 at 12:06 PM Md Mosharaf Hossain <
> > mosharaf.hoss...@bol-online.com> wrote:
> >
> > > Dear  Users:
> > >
> > > I hope this message finds you well. I am currently using CloudStack
> > > version 4.19.1.1 and have four clusters set up in my environment.
> > Recently,
> > > I have encountered an issue while trying to list hosts in *Cluster 1*.
> > >
> > > When attempting to list the hosts, I receive a *500 Internal Server
> > Error*.
> > > This issue is specific to Cluster 1, as the other clusters are
> > functioning
> > > as expected. I have tried troubleshooting the issue by checking the
> logs
> > > and ensuring that the hosts in Cluster 1 are properly connected, but
> the
> > > problem persists.
> > >
> > > Here are some additional details that might help in diagnosing the
> issue:
> > >
> > >    -
> > >
> > >    *CloudStack Version*: 4.19.1.1
> > >    -
> > >
> > >    *Number of Clusters*: 4
> > >    -
> > >
> > >    *Affected Cluster*: Cluster 1
> > >    -
> > >
> > >    *Error Message*: 500 Internal Server Error
> > >
> > > Could you please provide guidance on how to resolve this issue? Any
> > > suggestions or steps to further investigate the problem would be
> greatly
> > > appreciated.
> > >
> > > Thank you in advance for your support. I look forward to your response.
> > >
> > >
> > > CloudStack login -> Infrastructure -> Host: SHowing the below error
> > > [image: image.png]
> > >
> > >
> > >
> > >
> > > Regards
> > > Mosharaf Hossain
> > > Manager, Product Development
> > > Bangladesh Online (BOL)
> > >
> > >
> >
>

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