Hi, Your log does not contain any log for listing hosts. Can you check "Exception" in the log ?
On Wed, Feb 12, 2025 at 10:01 AM Md Mosharaf Hossain < mosharaf.hoss...@bol-online.com> wrote: > Hi Wei > > The requested log is attached for your review. Please check it and let me > know if you require any further information. > > cloudstack-management-server_10 Feb 2025.log > <https://drive.google.com/open?id=1weLLgB9ib_T4ddjTvmBr8zkb8cyIKpJg> > > > Regards > Mosharaf Hossain > Manager, Product Development > Bangladesh Online (BOL) > > > > > On Mon, Feb 10, 2025 at 2:20 PM Md Mosharaf Hossain < > mosharaf.hoss...@bol-online.com> wrote: > >> Hi >> I have attached logs from the management server, generated while >> attempting to access the host list. Please review them. >> >> >> >> Regards >> Mosharaf Hossain >> Manager, Product Development >> Bangladesh Online (BOL) >> >> Level 8, SAM Tower, Plot 4, Road 22, Gulshan 1, Dhaka 1212, Bangladesh >> Tel: +880 9609 000 999, +880 2 58815559, Ext: 14191, Fax: +880 2 2222 >> 95757 >> Cell: +880 1787 680828, Web: www.bol-online.com >> >> >> >> On Mon, Feb 10, 2025 at 1:50 PM Wei ZHOU <ustcweiz...@gmail.com> wrote: >> >>> Hi, >>> >>> The management server log is located >>> at /var/log/cloudstack/management/management-server.log >>> >>> >>> -Wei >>> >>> >>> On Mon, Feb 10, 2025 at 8:47 AM Md Mosharaf Hossain < >>> mosharaf.hoss...@bol-online.com> wrote: >>> >>> > What type of log you need? >>> > >>> > >>> > Regards >>> > Mosharaf Hossain >>> > Manager, Product Development >>> > Bangladesh Online (BOL) >>> > >>> > Level 8, SAM Tower, Plot 4, Road 22, Gulshan 1, Dhaka 1212, Bangladesh >>> > Tel: +880 9609 000 999, +880 2 58815559, Ext: 14191, Fax: +880 2 2222 >>> 95757 >>> > Cell: +880 1787 680828, Web: www.bol-online.com >>> > >>> > >>> > >>> > On Mon, Feb 10, 2025 at 1:27 PM Wei ZHOU <ustcweiz...@gmail.com> >>> wrote: >>> > >>> > > Hi, >>> > > >>> > > Can you share some logs ? >>> > > >>> > > >>> > > -Wei >>> > > >>> > > On Sun, Feb 9, 2025 at 12:06 PM Md Mosharaf Hossain < >>> > > mosharaf.hoss...@bol-online.com> wrote: >>> > > >>> > > > Dear Users: >>> > > > >>> > > > I hope this message finds you well. I am currently using CloudStack >>> > > > version 4.19.1.1 and have four clusters set up in my environment. >>> > > Recently, >>> > > > I have encountered an issue while trying to list hosts in *Cluster >>> 1*. >>> > > > >>> > > > When attempting to list the hosts, I receive a *500 Internal Server >>> > > Error*. >>> > > > This issue is specific to Cluster 1, as the other clusters are >>> > > functioning >>> > > > as expected. I have tried troubleshooting the issue by checking the >>> > logs >>> > > > and ensuring that the hosts in Cluster 1 are properly connected, >>> but >>> > the >>> > > > problem persists. >>> > > > >>> > > > Here are some additional details that might help in diagnosing the >>> > issue: >>> > > > >>> > > > - >>> > > > >>> > > > *CloudStack Version*: 4.19.1.1 >>> > > > - >>> > > > >>> > > > *Number of Clusters*: 4 >>> > > > - >>> > > > >>> > > > *Affected Cluster*: Cluster 1 >>> > > > - >>> > > > >>> > > > *Error Message*: 500 Internal Server Error >>> > > > >>> > > > Could you please provide guidance on how to resolve this issue? Any >>> > > > suggestions or steps to further investigate the problem would be >>> > greatly >>> > > > appreciated. >>> > > > >>> > > > Thank you in advance for your support. I look forward to your >>> response. >>> > > > >>> > > > >>> > > > CloudStack login -> Infrastructure -> Host: SHowing the below error >>> > > > [image: image.png] >>> > > > >>> > > > >>> > > > >>> > > > >>> > > > Regards >>> > > > Mosharaf Hossain >>> > > > Manager, Product Development >>> > > > Bangladesh Online (BOL) >>> > > > >>> > > > >>> > > >>> > >>> >>
