Neal:

Emmanuel and I have discussed our interaction, and, it ended with both of us 
apologizing for poor communications skills.  😃

So, let me now apologize to the group for my poorly stated response.  And, 
thanks for your understanding.


May you all live in a world free of flame-wars.

Richard Roberts



-----Original Message-----
From: Neal Lawson <[email protected]>
Sent: Wednesday, May 29, 2019 7:42 PM
To: [email protected]
Cc: Dunn-Roberts, Richard R (US N-LEIDOS, INC.) 
<[email protected]>
Subject: Re: EXTERNAL: Re: Removal from list



With all regards, we could do better, we really SHOULD have a footer with the 
link, and frankly the list serve we are using should honer the established 
standard of “unsubscribe” , if the software is not cabable  of this, we should 
move to using a package that can or google groups..  we can do better with 
this, and just using the excuse of RTFM or or blowing people off is not 
appropriate .  Never assume our users know how to get off of a list that uses 
non-standard methods
.



This is a failure on our part.







> On May 29, 2019, at 4:37 PM, Brian Burch 
> <[email protected]<mailto:[email protected]>> wrote:

>

> On 29/5/19 7:27 am, Dunn-Roberts, Richard R wrote:

>> I did state that I was used having that information in a footer, and was 
>> told to simply reply unsubscribe.  As far as the fucking manual goes, I did 
>> not know where that lives, either.

>> So, Emmanuel, I will NOW perform the correct fucking action, and send an 
>> email to 
>> [email protected]<mailto:[email protected]>.

>> Yours for direct, non-wimpified communication.

>> Richard Roberts

>

> That was a very rude reaction, Richard. I hope the rest of your business 
> communications are more polite..

>

> Emmanuel and his developer colleagues were very patient with you and the 
> other unsubscribers. Emannuel works very hard on this project and cares very 
> much about it, so the many clueless emails I have just waded through have 
> wasted all our valuable time.

>

> We all know how to unsubscribe because we have been members of many other 
> automated mailing lists during our professional lives.

>

> However, I simply typed "how to unsubscribe from an apache mailing list" into 
> google and was presented with a clear answer.

>

> I have to conclude you preferred to trigger an argument, rather than do the 
> slightest amount of work.

>

> Emmanuel is French, which you might not have noticed. RTFM is so much a part 
> of technical jargon and shorthand that he should NOT have been insulted with 
> genuine Anglo-Saxon expletives by a native English (American?) speaker. Shame 
> on you...

>

> .. and goodbye from our mailing list.

>

> Brian

>

>

>> -----Original Message-----

>> From: Neal Lawson <[email protected]<mailto:[email protected]>>

>> Sent: Tuesday, May 28, 2019 2:54 PM

>> To: [email protected]<mailto:[email protected]>

>> Subject: EXTERNAL: Re: Removal from list Well there’s that, however

>> most listservs’ do honer the age old Unsubscribe response, it seems this one 
>> is borked in this regard
. We should consider appending a footer with a link 
>> to the list’s homepage for easy reference!

>>> On May 28, 2019, at 11:51 AM, Emmanuel Lécharny 
>>> <[email protected]<mailto:[email protected]>> wrote:

>>>

>>>

>>> On 28/05/2019 18:59, Shawn McKinney wrote:

>>>>> On May 28, 2019, at 11:51 AM, Brad Dean 
>>>>> <[email protected]<mailto:[email protected]>> wrote:

>>>>>

>>>>> Unsubscribe

>>>> What’s up with all of these unsubscribers?

>>>

>>> They simply don't RTFM...

>>>

>>>

>


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