Hi Neal,

I can't tell if we can add a trailer to our mails, I suspect this is 'forbidden' by The ASF just because it may trigger the spam detector - I would not be surprised if it was so -. I will ask Apache infrastructure team to see if we can do better.

In any case, I have updated the web site, with explicit directions.


On 30/05/2019 01:41, Neal Lawson wrote:
With all regards, we could do better, we really SHOULD have a footer with the 
link, and frankly the list serve we are using should honer the established 
standard of “unsubscribe” , if the software is not cabable  of this, we should 
move to using a package that can or google groups..  we can do better with 
this, and just using the excuse of RTFM or or blowing people off is not 
appropriate .  Never assume our users know how to get off of a list that uses 
non-standard methods….

This is a failure on our part.



On May 29, 2019, at 4:37 PM, Brian Burch <[email protected]> wrote:

On 29/5/19 7:27 am, Dunn-Roberts, Richard R wrote:
I did state that I was used having that information in a footer, and was told 
to simply reply unsubscribe.  As far as the fucking manual goes, I did not know 
where that lives, either.
So, Emmanuel, I will NOW perform the correct fucking action, and send an email 
to [email protected].
Yours for direct, non-wimpified communication.
Richard Roberts
That was a very rude reaction, Richard. I hope the rest of your business 
communications are more polite..

Emmanuel and his developer colleagues were very patient with you and the other 
unsubscribers. Emannuel works very hard on this project and cares very much 
about it, so the many clueless emails I have just waded through have wasted all 
our valuable time.

We all know how to unsubscribe because we have been members of many other 
automated mailing lists during our professional lives.

However, I simply typed "how to unsubscribe from an apache mailing list" into 
google and was presented with a clear answer.

I have to conclude you preferred to trigger an argument, rather than do the 
slightest amount of work.

Emmanuel is French, which you might not have noticed. RTFM is so much a part of 
technical jargon and shorthand that he should NOT have been insulted with 
genuine Anglo-Saxon expletives by a native English (American?) speaker. Shame 
on you...

.. and goodbye from our mailing list.

Brian


-----Original Message-----
From: Neal Lawson <[email protected]>
Sent: Tuesday, May 28, 2019 2:54 PM
To: [email protected]
Subject: EXTERNAL: Re: Removal from list
Well there’s that, however most listservs’ do honer the age old Unsubscribe 
response, it seems this one is borked in this regard…. We should consider 
appending a footer with a link to the list’s homepage for easy reference!
On May 28, 2019, at 11:51 AM, Emmanuel Lécharny <[email protected]> wrote:


On 28/05/2019 18:59, Shawn McKinney wrote:
On May 28, 2019, at 11:51 AM, Brad Dean <[email protected]> wrote:

Unsubscribe
What’s up with all of these unsubscribers?
They simply don't RTFM...


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