You must call Clickatell support.
Error 92 usually means that Clickatell's server is denying connection from your IP. If you try telnetting smpp.clicatell.com on port 2345 (or whatever port(s) thet�ve assigned to your smpp connection) and you�ll get the same error 92.
I had the same problem, asked their support staff and they�ve got me running after a small delay (24 hs). They need to _manually_ allow your connection(s), so be patient with them! :)
You must also get sure that you have allowed your IP(s) on the Clickatell's control panel. You can allow a maximum of 5 IP�s, but I suppose you�ve already done that. The changes there are not inmediate also (I think that maybe they get a message and do the changes manually).
Best regards,
At 02:57 11/04/2004, you wrote:
Dear Support,
I am still unable to establish an SMPP link to Clickatell. I am trying from two servers.
Server One is topup.ie 213.94.212.100 which we have isolated from our firewall. It is connected to a router 213.94.212.97 . I am getting a message System error 92: Protocol not available. I have tested our gateway software Kannel 1.2.1 with a Nokia Phone Card and with Logica FakeSMSC on a remote server and it functions perfectly.
Server Two is topup.homeunix.com on a DSL line. The DSL Modem has a static IP 82.141.232.132 which transparently routes all traffic through to an internal server 192.168.1.1. All web traffic for 82.141.232.132 comes through to this server with no problems. I have also tested Kannel Version 1.3.1 on this machine to a remote server running fakesmsc. The error message on this system is the same as server one.
I hope someone out there can help as I am under enormous pressure to get the project finished
Regards
Sean Bracken
-- Alejandro Guerrieri Magicom [EMAIL PROTECTED]
