"Agents": [
{
"id": "101001",
"Ref": 1,
"Loged in": "YES",
"State": "incall"
},
{
"id": "101002",
"Ref": 1,
"Loged in": "YES",
"State": "incall"
}
]
The agent state shows status as incall.
On Tue, 7 May 2024 at 06:35, Jehanzaib Younis <[email protected]>
wrote:
> Hi Parathiba,
>
> Could you capture the SIP packets? They'll provide insight into what's
> going on.
>
>
> Regards,
> Jehanzaib
>
>
> On Tue, May 7, 2024 at 12:40 AM Prathibha B <[email protected]>
> wrote:
>
>> I'm able to hear the message given in the message queue but the call is
>> not getting transferred to the online agent,
>>
>> --
>> Regards,
>> B.Prathibha
>> _______________________________________________
>> Users mailing list
>> [email protected]
>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>
> _______________________________________________
> Users mailing list
> [email protected]
> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>
--
Regards,
B.Prathibha
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