After about 45 seconds, the screen on the receiver side becomes blank. On Tue, 7 May 2024 at 12:32, Prathibha B <[email protected]> wrote:
> I delete the records from cc_calls table and restart opensips. Then the > call is getting is transferred to one of the agents. What is the solution > to this? Everytime it is not possible to delete the records in cc_calls > table and restart opensips. > > When I reject the call, the call is transferred to the same agent. The > call is not going to the next available agent. > > On Tue, 7 May 2024 at 11:32, Prathibha B <[email protected]> wrote: > >> "Agents": [ >> { >> "id": "101001", >> "Ref": 1, >> "Loged in": "YES", >> "State": "incall" >> }, >> { >> "id": "101002", >> "Ref": 1, >> "Loged in": "YES", >> "State": "incall" >> } >> ] >> >> The agent state shows status as incall. >> >> On Tue, 7 May 2024 at 06:35, Jehanzaib Younis <[email protected]> >> wrote: >> >>> Hi Parathiba, >>> >>> Could you capture the SIP packets? They'll provide insight into what's >>> going on. >>> >>> >>> Regards, >>> Jehanzaib >>> >>> >>> On Tue, May 7, 2024 at 12:40 AM Prathibha B <[email protected]> >>> wrote: >>> >>>> I'm able to hear the message given in the message queue but the call is >>>> not getting transferred to the online agent, >>>> >>>> -- >>>> Regards, >>>> B.Prathibha >>>> _______________________________________________ >>>> Users mailing list >>>> [email protected] >>>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users >>>> >>> _______________________________________________ >>> Users mailing list >>> [email protected] >>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users >>> >> >> >> -- >> Regards, >> B.Prathibha >> > > > -- > Regards, > B.Prathibha > -- Regards, B.Prathibha
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