Yes. It always stay in incall state. On Tue, 7 May 2024 at 13:14, Jehanzaib Younis <[email protected]> wrote:
> Does it always stay in the incall State? If this is the case then you > need to check somehow BYE or CANCEL not working properly. > > Regards, > Jehanzaib > > > On Tue, May 7, 2024 at 6:03 PM Prathibha B <[email protected]> > wrote: > >> "Agents": [ >> { >> "id": "101001", >> "Ref": 1, >> "Loged in": "YES", >> "State": "incall" >> }, >> { >> "id": "101002", >> "Ref": 1, >> "Loged in": "YES", >> "State": "incall" >> } >> ] >> >> The agent state shows status as incall. >> >> On Tue, 7 May 2024 at 06:35, Jehanzaib Younis <[email protected]> >> wrote: >> >>> Hi Parathiba, >>> >>> Could you capture the SIP packets? They'll provide insight into what's >>> going on. >>> >>> >>> Regards, >>> Jehanzaib >>> >>> >>> On Tue, May 7, 2024 at 12:40 AM Prathibha B <[email protected]> >>> wrote: >>> >>>> I'm able to hear the message given in the message queue but the call is >>>> not getting transferred to the online agent, >>>> >>>> -- >>>> Regards, >>>> B.Prathibha >>>> _______________________________________________ >>>> Users mailing list >>>> [email protected] >>>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users >>>> >>> _______________________________________________ >>> Users mailing list >>> [email protected] >>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users >>> >> >> >> -- >> Regards, >> B.Prathibha >> _______________________________________________ >> Users mailing list >> [email protected] >> http://lists.opensips.org/cgi-bin/mailman/listinfo/users >> > _______________________________________________ > Users mailing list > [email protected] > http://lists.opensips.org/cgi-bin/mailman/listinfo/users > -- Regards, B.Prathibha
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