2009/1/13 STUART MACKENZIE <[email protected]> > paid an downloaded open office. i have vista home premium, i am sure ur add > said vista was ok, but the files/ read me doc,t say up to xp only, please > help, did i download the wrong item, stuart. very urgent
I am not sure why or who you paid for OpenOffice. You don't need to pay to download or use the software; it's completely free from www.openoffice.org. Support and documentation are also free. There are organisations that sell OpenOffice on CD for a small amount. This provides a useful service to those who have slow/expensive/unreliable internet connections. There are other organisations that sell either modified/enhanced versions of OpenOffice or the standard version but with extra services such as training and/or installation support. This may or may not be of value to you. Unfortunately there is a third class of organisation that sells the standard software and relies on the customer not realising that it can be had for free. Under the terms of the licence this is legal ... If you have bought from such an organisation I'm afraid we can't help you. You must take the matter up with the vendor. If you paid by credit card then, depending on the consumer protection laws in you country, you may be able to get your money back. To reiterate, you can download OpenOffice for free from www.openoffice.org. The Windows version works on Vista. Click the Download *tab* (top right) and then click on System Requirements in the column of links on the right of the page that opens. You will also find a link to detailed installation instructions in that same column. OpenOffice.org is free to use on as many computers as you like in any context you like - business, personal, education, ... Documentation is free on the we (same column of links). Support is free via this mail list run by users who volunteer time to help others. There are also other forums and groups who provide free support. A list is available from that same column of links. -- Harold Fuchs London, England Please reply *only* to [email protected]
