[users] Open Office 3.1(en-US)

[ray hawes]

Dear Sirs,
You misunderstood my last email.I downloaded Open Office  expecting to find
a word prossessing facility,but I can't,and your reply,
consequently,was of no help.
My problem with the download is that appeared to instal,but when I tried to
use it a message box telling me to close Open Office,which I did and I was
returned to opening the application again ad infinitum.The same happened
when I tried to run Set-up or to un-instal.
Help,please>
Yours Faithfully,
Ray Hawes.