OK, the installer now should recognize that OOo is not installed, and
you should be able to go through the download and installation. Just in
case, you should make sure that there's nothing about it in your Startup
folder, and go through the Start > Control Program > Programs and
Features > uninstall a program and make sure there's nothing there,
either. Then download and install (just double-clicking should work). If
that doesn't get you out of the problem, you'll need help from somebody
else, I think. But tell us what happens, in as much detail as you can.
Writer is *always* included in the installation (though not directly in
the downloaded file) -- there's no way to get just part of OOo, it's a
highly-integrated suite that shares a lot of code among the
applications. And you can indeed use it to write letters, or pretty much
anything else. The Getting Started guide I referenced before should
help.once you get the installation problem solved. What were you
looking for as evidence that you could write letters? I'm suspecting
that you were looking for a letter template, and the vanilla version of
OOo doesn't come with built-in templates the way Word does. The file is
pretty big already, so those are stored elsewhere. You'll find lots at
templates.services.openoffice.org if you are curious, and there are
plenty of others out in the world, too.
ray hawes wrote:
Dear Barbara,
Thank you for your email.Writer was in the original instalation and
there were a lot of specific application details in it but no evidence
that it could be used for writing letters.
Open Office is not in Startup, Program Files or Task
manager.So what do I do now?
Yours Faithfully,
Ray
2009/8/12 Barbara Duprey <[email protected] <mailto:[email protected]>>
Ah, that helps. Why you couldn't find Writer in your initial
installation, I don't know, but you're apparently now "betwixt and
between" for having an installed copy. Things might have
straightened out if you'd chosen the Repair option when it was
offered, but at this point, we need to get to some baseline
position -- either finding the installed copy, or getting rid of
it completely for a fresh start.
The folder on your desktop is/was the installation package, and it
doesn't serve any purpose after installation. The message to close
OOo is not referring to it, nor to the message box, but to a
running copy of OOo. This is usually because Quickstarter is in
the Startup folder, but that would leave an icon in your task bar,
so maybe there's an orphaned soffice.bin process that is "running"
and needs to be closed. Try using the Task Manager, and if that
process is there, end that task.
Now look in Start > All Programs. Is there a folder there for
Openoffice.org 3.1? If so, it should have a submenu with all the
OOo applications, including Writer. If that's there, give it a try
and see what happens. Also, from Start > Computer open the C:
drive and check the Program Files folder for an OpenOffice.org 3
folder -- that's where the actual code would be after
installation, in the OOo "program" folder. Is any of that there?
Writer is swriter.exe in that.
Please let us know what this shows (on the list, please, so we can
all help) and we should be able to get you somewhere reasonable
from there.
ray hawes wrote:
Dear Barbara,
Thank you for your email.You may well be only volunteers,but
your knowledge leaves mine a long way behind.
I am using Windows Vista,and when I started the un-packed
program it seemed to recognise an earlier copy of Open
Office3.1 as the options were to modify,repair or remove.There
was a folder on my desktop,and I think that the original
folder did contain Writer,but subsequent ones do not.There is
not a Quickstart on the task bar.I suspected that Writer did
not work for me so I tried to run Setup,but this resulted in
being required to close Open Office, which was open only in
the message box.When I clicked "OK" it went to "Finish",and if
I deleted the folder on the desktop first it went to
"Finish".We seem to be in a loop!It was not properly installed
in the fist place,and now I cannot repair,modify or remove it.
I downloaded version 3.1 from your own website.
Yours Faithfully,
Ray Hawes.
2009/8/12
Barbara Duprey <[email protected] <mailto:[email protected]>
<mailto:[email protected] <mailto:[email protected]>>>
ray hawes wrote:
Dear Sirs,
You misunderstood my last email.I downloaded Open Office
expecting to find
a word prossessing facility,but I can't,and your reply,
consequently,was of no help.
My problem with the download is that appeared to instal,but
when I tried to
use it a message box telling me to close Open
Office,which I
did and I was
returned to opening the application again ad infinitum.The
same happened
when I tried to run Set-up or to un-instal.
Help,please>
Yours Faithfully,
Ray Hawes.
What operating system are you using? Where did you get the
openoffice.org <http://openoffice.org/>
<http://openoffice.org/> download file, and what is
the version? The installation steps are first to download the
appropriate file from www.openoffice.org
<http://www.openoffice.org/>
<http://www.openoffice.org/>, then to double-click the
downloaded
file, then to follow the instructions in the installation
dialog.
After that, you should have an icon on your desktop (and in
your
Start menu, for Windows) that provides access to the
OpenOffice.org applications, including Writer (the text
document
-- AKA word processing -- component). What exactly happened
that
you are seeing as "appeared to install"? How did you close
OpenOffice.org if you never opened it? If you opened it, what
exactly did you see? Did you install a version that added the
Quickstarter to your task bar? If so, what happens when you
right
click on that?
By the way, we are not a formal support organization, just
other
users of OOo who volunteer some time here to help each other.
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