Ah, that helps. Why you couldn't find Writer in your initial
installation, I don't know, but you're apparently now "betwixt and
between" for having an installed copy. Things might have straightened
out if you'd chosen the Repair option when it was offered, but at this
point, we need to get to some baseline position -- either finding the
installed copy, or getting rid of it completely for a fresh start.
The folder on your desktop is/was the installation package, and it
doesn't serve any purpose after installation. The message to close OOo
is not referring to it, nor to the message box, but to a running copy of
OOo. This is usually because Quickstarter is in the Startup folder, but
that would leave an icon in your task bar, so maybe there's an orphaned
soffice.bin process that is "running" and needs to be closed. Try using
the Task Manager, and if that process is there, end that task.
Now look in Start > All Programs. Is there a folder there for
Openoffice.org 3.1? If so, it should have a submenu with all the OOo
applications, including Writer. If that's there, give it a try and see
what happens. Also, from Start > Computer open the C: drive and check
the Program Files folder for an OpenOffice.org 3 folder -- that's where
the actual code would be after installation, in the OOo "program"
folder. Is any of that there? Writer is swriter.exe in that.
Please let us know what this shows (on the list, please, so we can all
help) and we should be able to get you somewhere reasonable from there.
ray hawes wrote:
Dear Barbara,
Thank you for your email.You may well be only volunteers,but your
knowledge leaves mine a long way behind.
I am using Windows Vista,and when I started the un-packed program it
seemed to recognise an earlier copy of Open Office3.1 as the options
were to modify,repair or remove.There was a folder on my desktop,and I
think that the original folder did contain Writer,but subsequent ones
do not.There is not a Quickstart on the task bar.I suspected that
Writer did not work for me so I tried to run Setup,but this resulted
in being required to close Open Office, which was open only in the
message box.When I clicked "OK" it went to "Finish",and if I deleted
the folder on the desktop first it went to "Finish".We seem to be in a
loop!It was not properly installed in the fist place,and now I cannot
repair,modify or remove it.
I downloaded version 3.1 from your own website.
Yours Faithfully,
Ray Hawes.
2009/8/12 Barbara Duprey <[email protected] <mailto:[email protected]>>
ray hawes wrote:
Dear Sirs,
You misunderstood my last email.I downloaded Open Office
expecting to find
a word prossessing facility,but I can't,and your reply,
consequently,was of no help.
My problem with the download is that appeared to instal,but
when I tried to
use it a message box telling me to close Open Office,which I
did and I was
returned to opening the application again ad infinitum.The
same happened
when I tried to run Set-up or to un-instal.
Help,please>
Yours Faithfully,
Ray Hawes.
What operating system are you using? Where did you get the
openoffice.org <http://openoffice.org/> download file, and what is
the version? The installation steps are first to download the
appropriate file from www.openoffice.org
<http://www.openoffice.org/>, then to double-click the downloaded
file, then to follow the instructions in the installation dialog.
After that, you should have an icon on your desktop (and in your
Start menu, for Windows) that provides access to the
OpenOffice.org applications, including Writer (the text document
-- AKA word processing -- component). What exactly happened that
you are seeing as "appeared to install"? How did you close
OpenOffice.org if you never opened it? If you opened it, what
exactly did you see? Did you install a version that added the
Quickstarter to your task bar? If so, what happens when you right
click on that?
By the way, we are not a formal support organization, just other
users of OOo who volunteer some time here to help each other.
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