ray hawes wrote:
Dear Sirs, You misunderstood my last email.I downloaded Open Office expecting to find a word prossessing facility,but I can't,and your reply, consequently,was of no help. My problem with the download is that appeared to instal,but when I tried to use it a message box telling me to close Open Office,which I did and I was returned to opening the application again ad infinitum.The same happened when I tried to run Set-up or to un-instal. Help,please> Yours Faithfully, Ray Hawes.
What operating system are you using? Where did you get the openoffice.org download file, and what is the version? The installation steps are first to download the appropriate file from www.openoffice.org, then to double-click the downloaded file, then to follow the instructions in the installation dialog. After that, you should have an icon on your desktop (and in your Start menu, for Windows) that provides access to the OpenOffice.org applications, including Writer (the text document -- AKA word processing -- component). What exactly happened that you are seeing as "appeared to install"? How did you close OpenOffice.org if you never opened it? If you opened it, what exactly did you see? Did you install a version that added the Quickstarter to your task bar? If so, what happens when you right click on that?
By the way, we are not a formal support organization, just other users of OOo who volunteer some time here to help each other.
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