2009/9/3 JOE Conner <[email protected]> > George R. Marcy wrote: > >> I have had this program for some time. I have to admit a bit of stupidity >> but I paid someone at Sun or somewhere about $44. Today I was given the >> indication that there was an upgrade to OpenOffice.org 3.1.1 That was >> fine, but when I downloaded it went thru the motions, but then could not be >> opened and it did not remove the 3.0 that it said was the problem. I then >> removed the 3.0 (stupidly) and found when I looked at programs that the >> 3.1.1 was listed in my programs. One problem it won't open. I have >> reinstalled 3.0 and other than some lost files, which does not make me happy >> but they may be there, my question is, is it worth it to try to install >> 3.1.1. or should I just forget it. 3.0 does most of what I want. >> >> Sorry to bother you if you are the wrong person, but searching for help >> for this good program would _almost_ make one want to go buy MS Office. >> >> Any help you can give this old guy would be appreciated. >> >> George Marcy >> [email protected] >> 830 890 5511 >> >> > I suspect that you got an incomplete uninstall. If you are using MicroSoft > Windows then this is a frequent problem. Have you tried Microsoft's Wndows > Installer Cleanup Utility? It's free at Windows Installer CleanUp Utility < > http://support.microsoft.com/kb/290301> and it is designed to fix problems > caused by Microsoft's un/installer software. After you have a clean > uninstall, then you should be able to install 3.1.1 with no further > problems. > > If you are using some other operating system, then my advice may be no > help. If this is the case I pass the torch to someone with knowledge of > your operating system. > > Incidentally, you do not ever need to pay someone for OpenOffice.org. It > is free to download and use with cost from www.openoffice.org. > > Joe Conner, Poulsbo, WA USA
George, another free programme that I've found extremely useful in removing stubborn programmes on Windows boxes is Revo Uninstaller ( http://www.revouninstaller.com/).... Henri
