It's easy enough to become irritated with Mr Banks, but just possibly, through the use of his unique communicative skills, he does succeed in making a valid point to the OO.o community ; i e, that the procedure for filing bugs is too complicated and unintuitive for new users....
Henri 2007/2/16, Joshua Simons <[EMAIL PROTECTED]>:
Made all the more ironic by the fact that Mr Banks is apparently a linguist--that is, someone I would expect to be especially sensitive to choice of words and communication style. > On Thu, 2007-02-15 at 21:06 -0700, James Mckenzie wrote: >> [Profanity Removed, this is a mailing list seen by children] > > Mr Nelson Bank has a major attitude problem. I suspect he finds in > life > a lot of people who don't warm to his problems. Telling a person like > that that this is a volunteer list seems to say that his attitude > might > be acceptable if this were a retail outlet or a call centre. > > If I owned the store where he had bought a product and he started his > complaint the way he did here, I would give him his money back and > kick > him out of the store. If I were running a major corporation with a > call > centre, I would instruct my agents to hang up if he called back. > > Life is too short to have to put up with that kind of malicious > rudeness > no matter the cause. > >> >> Second, we are a group of volunteers (that is the POWER behind >> OpenSource >> software.) Would you like to tell us about the problem you >> encountered before >> filing a bug report? Maybe we can come up with a solution or >> state that we >> have seen this before and that the problem is being worked on. >> > >> BTW, we, that is members of who subscribe to this volunteer >> staffed mailing list >> do not normally send 'personal' replies, but as you are not >> subscribed >> to this mailing list, I carbon copied you. Please send any >> replies to the mailing list >> and not directly to me. There are hundreds of folks who read this >> list and are >> willing to assist you with the resolution of your problem. >> >> James McKenzie >> >> -----Original Message----- >>> From: Nelson Bank <[EMAIL PROTECTED]> >>> Sent: Feb 14, 2007 5:42 PM >>> To: [email protected] >>> Subject: [users] 1st and maybe last time >>> >>> Listen, if you want me to report bugs, you'll have to make it a >>> lot easier. >>> I've been trying to log on, go to this, that. >>> If you can't make it easier, find another user. I need a >>> personal reply to >>> this e-mail. >>> Nelson Bank
