The Windows uninstall utility does not see OpenOffice. ---- I tried the Winsdows uninstall tool. It does not see OO. Someone told me to install a previous version. 2.4.0 (newer) will not install because a prevoius version was not removed. i.e. it says remove old first. I cant. I tried installing 2.3.0, it says this version 2.3 is already installed and quits. I
tried to install 2.0.0 and it says another version is installed and quits. So far, nothing works. I remove all the OO files that I could find. I remove all the registry entries with "soffice" and "openoffice". QUESTION: How does the installer know that a previous version was installed ? Then tell me what files or registry entry to remove or modify. HELP ! Benoît Pâquette ________________________________ From: Harold Fuchs [mailto:[EMAIL PROTECTED] Sent: February 24, 2008 2:23 PM To: [email protected]; [EMAIL PROTECTED] Subject: Re: [users] [moderated] error 1714 Top post ! Please explain in detail *exactly* what happened when you ran the Microsoft Windows Installer Cleanup Utility. Why is it "not useful"? It has always succeeded in the past to fix this problem (error number 1714). Did you stop the Quickstarter before you ran the utility? This is necessary; always to remove software it must not be running. On 24/02/2008 18:51, Manfred J. Krause wrote: [ fwd to [email protected] ] From: Benoit Paquette To: "'Manfred J. Krause'" Subject: RE: [users] [moderated] error 1714 Date: Sun, 24 Feb 2008 13:42:20 -0500 Thank you, BUT - that Microsoft utility is not usefull. 2008/2/24, Manfred J. Krause wrote: Benoit Paquette wrote: > Error 1714. The older version of OpenOffice 2.3 cannot be removed. > > HELP ! > > I have this problem also. WIN XP home English > Benoît Please have a look at -> 'Description of the Windows Installer CleanUp Utility' <http://support.microsoft.com/?scid=kb%3Ben-us%3B290301&x=8&y=20> <http://support.microsoft.com/?scid=kb%3Ben-us%3B290301&x=8&y=20> -- Harold Fuchs London, England Please reply *only* to [email protected] No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.9/1295 - Release Date: 23/02/2008 9:35 PM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.9/1295 - Release Date: 23/02/2008 9:35 PM --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
