On Mar 17, 2011, at 8:23 PM, Thibaut Camberlin wrote: > Hi, > > IMO it makes a lot of sense to use a forum solution for users (when it does > not for devs). When I was working with WordPress software, I was reading a > lot forum threads (they are using their other product, bbPress). I wouldn't > have thought about subscribing to a mailing list, I didn't even know they > existed. I was not Open Source minded, so are a lot of people using XWiki > and willing to contribute good feedback. A forum is so much easier to read > (topics, dates, tags, rates) and much less geek.
Thibaut we *already have* a forum... Your argument isn't quite valid since you also need to subscribe in a forum to post! If you just want to browse the list: http://xwiki.markmail.org Thanks -Vincent > I am +1 for a forum solution for users. > > -- > Thibaut > > On Mon, Mar 14, 2011 at 11:33 AM, Andreas Hahn <[email protected]> wrote: > >> Am 14.03.2011 09:16, schrieb Vincent Massol: >>> On Mar 13, 2011, at 10:00 PM, Andreas Hahn wrote: >>> >>>> Am 10.03.2011 17:39, schrieb Paul Libbrecht: >>>>> Please contradict me! >>>> Paul, >>>> actually - how could I do this ? >>>> I'm not an expert in forum software so I'd to go for the naive approach >>>> - comparing features e.t.c. >>>> >>>> I was hoping for some insight that it is beneficial for the whole >>>> project to encourage users first to browse and then to participate - >>>> even if it means for you and the others around here to give up beloved >>>> habits. >>>> >>>> Anyway - I'm not going to push you guys back to the future of Web 2.0. >>>> >>>> Given the lame participation when compared to the survey 4 years ago it >>>> seems to me that quite some people have already left the boat and it may >>>> not matter anymore. >>> I'm not sure how to read your last 2 paragraphs. >>> >>> Just note that fro my POV there's no "you" and "me" here. There's only a >> global community and you're part of it. That said at some point some people >> are going to need to work to make it happen, this is where the distinction >> will happen. How far are you willing to help? Maybe a first step would be >> that you help find either a forum software that fits the bill or a hosted >> service that would work for us. >>> >>>> From the people who answered so far my feeling is that: >>> * people seem to agree in general that at least for users a forum would >> be nicer >>> * since xwiki committers provide a substantial amount of answers to the >> user list as of today it would be nice that they can continue to have the >> information coming to me >> >> For my own FOSS project I'm hoping to start soon - I'll be going with >> http://stackoverflow.com. Providing support means checking the site for >> tagged questions a couple of times a day. It's just one mouse click. For >> me it makes no real difference in getting mails or checking a forum as >> long as you have a one-click list of open topics. >> >> Gathering all the information about all possible options and criteria >> can get very time consuming so I think we should try to rule out >> something first. >> >> Forums that are operated by other providers (getsatisfaction, >> stackoverflow, ...) might >> * be discontinued without warning (see jive) >> * change their policy later (no more free forums) >> * not expose user mail addresses and forum content (or might change that >> policy) so you're locked in. >> * not be as flexible as own forums if you want to change something (add >> category, ...) >> >> OTOH operating an own forum >> * requires admin efforts (must be maintained and updated, backups, ...) >> * may not be as publicly visible as that of other providers (because of >> their advertisements ...) >> * may not be as innovative as special forum operators ('awarding for >> active participants', ...) >> >> In addition there are concerns valid for both: >> * Is it important to somehow import the existing mail archive ? >> >> So IMO this is the first decision - is it ok to rely on somebody else ? >> and then decide which one. >> >> I'd be ok to spend time on it once its clear which way to go. >> However - as for me - nothing will happen fast as beside of my daily >> work I already have a side project so this is kind of >> side-project-side-project. >> >> Now for getsatisfaction - I don't know anything about it except that >> what can be found on their site. >> They don't seem to offer free accounts for open source. I've also seen >> no indication you can get mail alerts for new contributions. >> >> So how do we approach this ? >> >> bye >> Andreas >> >>> My personal POV is indeed that I'd like a forum for both the >> participation part (ie awarding status/points to active participants to >> surface them) and the categorization part but indeed I don't see myself >> going to the forum so it has to come to me. I think this is easy to achieve >> since on forums like getsatisfaction you can subscribe to the whole forum >> and thus receive all posts. What would be even better is if I could post or >> reply by replying to the mail. >>> >>> Now back to getsatisfaction I think before we could use it we'd need to >> check: >>> * are there any limitations for free open source forums? What's their >> position on open source? >>> * how can we get all the posts in a neutral and standard format should we >> want to move to another tool later on? >>> >>> Thanks >>> -Vincent _______________________________________________ users mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/users
