Good to hear things worked out, that is the Peter I know from previous
dealings.
Peggy
On 1/1/2013 5:32 PM, Bob Hendry wrote:
Thank you for your responses.
As things turned out, the problem I had was largely my fault. During
the period mid-November - late-December, I've had issues with my email
client, which led to several email client changes. What I didn't
realize is that each change resulted in a different 'from' email
address. The emails that I sent to Edge Angling came from different
email addresses, confusing their server into thinking that they were
from different folks.
Secondly, each of the emails that I sent out was in reply to the email
that I received early on from Peter G., thereby circumventing the
'support ticket system' on their web page.
Yesterday I spoke with Peter; he was very helpful and apologetic. He
has assured me that the order will be re-shipped as soon as they can
restock several of the items. Consequently, my confidence in Edge
Angling has been reaffirmed.
Thanks again! Cheers, Happy New Year, and Tight Lines!
Bob Hendry
Southern Maryland
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Peggy Brenner
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