ALAN,

 Working in the retail business as i do, I can whole heartedly agree that palno takes good care of their customers. I have had to send in customer's Tackle boxes for defects (either the manufactuer's or customer's "accidents") & Plano has always taken good care of "my" customers... Glad to hear others have experianced the same quality service.....

          DEAN...

 Alan Di Somma <[EMAIL PROTECTED]> wrote:

In todays delivery by Air Born Express comes a brand new case just like my old one. 
___________no invoice - no freight charges - no nothing___________________
 
NOW IS THIS CUSTOMER SERVICE AT ITS BEST , OR WHAT?



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