What exactly did he send to you? DonO ----- Original Message ----- From: "Chris Broomell" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, December 16, 2002 3:25 PM Subject: Re: [VFB] Plano tackle company/ customer service
> Since we're talking about wonderful experiences with customer service I > thought that I would tell of my recent incredible service experience. > > I had recently decided to make a foray into high-end hackle...no more > playing with 2nd rate chicken feathers gleaned from the dumpster of the > local KFC for me....(although if you take the feathers on the same day that > they clean the grease-trap you won't have to add any floatant to the > finished fly!!!) > > So - I dug deep in my pocket and ponied up the big bucks for a Whiting 100 > pack. Grizzly...size 12 (I tie mostly 14's-18's...figured that I could just > buy one size hackle and clip it to whatever size fly I am tying at the > moment). > > Anyhoo....started tyin' away. My little-sausage fingers are flying and I'm > makin' a mess o' bugs. I get to the end of the pack of hackle and decide to > go back and count the number of flies that I had tied. With all of the > corporate scandles erupting lately I have learned not to trust ANYONE...and > I have no problem being the watch-dog for John Q. Public (or Jane Q, as the > case may be....) > > Well...to continue a long story....I counted and RE-counted and...guess > what...? I only had 97 flies! Out of a Whiting 100!!! > "Something smells rotten in Delta," thinks I as I dials up Tom on the > phone.... > > To my surprise....after profuse apologies from Mr. Dr. Whiting....Lady > Customer Service raises her lovely gaze towards the West Coast and I am > assured that all will be well come the following day. > Lo and behold! Sitting on my doorstep when I return from work today was a > package from Captain Mr. Dr. Tom Whiting...for me...for my troubles...my > very own Whiting Replacement Chicken! Cree, in fact! > So...cudos to the Consumer-Happiness Bureau at Whiting Farms! I will SURELY > be buying more Whiting 100's once I use up this chicken! > > The only problem now is that I have to buy some feed for it....and it won't > quit running around the apartment...can't quite pluck any feathers for my > tying....and I really want to tie some dry flies and shouldn't I have been > sent a ROOSTER for cryin' out loud???? Where is that number again.....??? > > Chris >
